Executive Customer Service Representative Interview Questions and Answers

Customer support is the assistance provided to customers before, during, and after a purchase.

• Customer support involves addressing customer inquiries, concerns, and complaints.

• It includes providing product information, troubleshooting, and technical support.

• Customer support can be provided through various channels such as phone, email, chat, and social media.

• The goal of customer support is to ensure customer satisfaction and loyalty.

• Examples of companies with excellent custom...read more