Desktop Support L2 Interview Questions and Answers

Blue dump error is commonly caused by hardware or software issues, and can be resolved by troubleshooting and identifying the root cause.

• Check for recently installed hardware or software that may be causing the issue

• Run a memory diagnostic tool to check for RAM errors

• Update device drivers and software to the latest versions

• Check for overheating or hardware malfunctions

• Perform a system restore to a previous stable state

Outlook PST can be created by exporting mailbox data to a PST file.

• Open Outlook and go to File > Open & Export > Import/Export.

• Select 'Export to a file' and click Next.

• Choose 'Outlook Data File (.pst)' and click Next.

• Select the folder you want to export and choose a location to save the PST file.

• Set any options you want and click Finish to create the PST file.