Deputy Workforce Management Manager Interview Questions and Answers

Creating a capacity plan involves analyzing historical data, forecasting future demand, and aligning resources accordingly.

• Gather historical data on workload and performance metrics

• Forecast future demand based on trends and seasonality

• Identify potential constraints and bottlenecks in the workforce

• Align resources such as staffing levels, skills, and technology to meet demand

• Regularly review and adjust the plan based on actual performance and changing business needs