Deputy Manager Operations Interview Questions and Answers for Freshers

To develop a process from scratch, you need to analyze requirements, design the process flow, implement it, and continuously improve it.

• Analyze the requirements and objectives of the process

• Design the process flow, including defining the steps, roles, and responsibilities

• Implement the process by creating necessary documentation, training materials, and tools

• Monitor and evaluate the process performance, making adjustments as needed

• Continuously improve the process by gathering ...read more

Merchant trading involves buying and selling goods or services for profit.

• Involves buying and selling goods or services

• Done for profit

• Can involve trading physical goods or financial instruments

• Requires knowledge of market trends and pricing

• Examples: stock trading, commodity trading

Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.

• Set clear and realistic SLA targets with stakeholders

• Regularly monitor performance against SLA metrics

• Implement processes to address any deviations from SLA

• Communicate effectively with team members and stakeholders about SLA expectations

• Use technology and tools to track and analyze SLA performance

• Provide regular reports on SLA performance to management