Customer Service Operations
Customer Service Operations Interview Questions and Answers
Updated 5 Dec 2021
Q1. Is programming important?
Ans.
Yes, programming is important for Customer Service Operations.
Programming helps automate repetitive tasks and improve efficiency.
It enables the development of customer service software and tools.
It allows for the analysis of customer data to improve service.
Examples include chatbots, ticketing systems, and CRM software.
Customer Service Operations Jobs
Sr Manager - Cloud & Security Customer Service Operations • 6-10 years
Tata Communications Ltd
•
4.1
Pune
Sr Engineer - Customer Service Operations • 2-7 years
Tata Communications Ltd
•
4.1
Pune
Manager - Cloud & Security Customer Service Operations • 6-8 years
Tata Communications Ltd
•
4.1
Pune
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