Credit/Control Executive

Credit/Control Executive Interview Questions and Answers

Updated 2 Jul 2025
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2d ago

Q. If a customer outside of Delhi requests that you visit their branch to collect payment, what is your next step?

Ans.

To collect payment from a customer outside Delhi, I would plan a visit, confirm details, and ensure proper documentation.

  • Confirm the customer's branch location and operating hours to ensure a smooth visit.

  • Schedule an appointment with the customer to discuss the payment and any outstanding issues.

  • Prepare necessary documentation, such as invoices and payment receipts, to facilitate the transaction.

  • Consider alternative payment methods if the customer is unable to provide payment...read more

Q. I am asking him for information about the organization, including the business model.

Ans.

The organization focuses on providing credit control solutions to manage financial risks and improve cash flow.

  • Business Model: The organization operates on a B2B model, offering credit management services to various industries.

  • Services Offered: Includes credit assessment, debt collection, and risk analysis to help clients minimize bad debts.

  • Target Market: Primarily serves small to medium-sized enterprises (SMEs) that require assistance in managing their receivables.

  • Technology...read more

Q. What is the customer base of this company?

Ans.

The customer base of this company is diverse and includes both individuals and businesses.

  • The company caters to both B2B and B2C customers

  • The customer base includes small and large businesses

  • Individual customers range from young adults to seniors

  • The company has a global customer base with customers from various industries

  • Examples of industries include healthcare, finance, technology, and retail

Q. Describe your regular activities in the quality control department.

Ans.

In the quality control department, my regular activities include monitoring and evaluating the quality of products or services, conducting inspections and tests, analyzing data, and implementing corrective actions.

  • Monitoring and evaluating the quality of products or services

  • Conducting inspections and tests

  • Analyzing data related to quality control

  • Implementing corrective actions to address quality issues

Are these interview questions helpful?

Asked in Thomas Cook

1d ago

Q. How would you deal with long aging invoices?

Ans.

I would prioritize and communicate with clients to resolve any issues causing the delay.

  • Identify the reason for the delay

  • Prioritize the invoices based on their importance

  • Communicate with clients to resolve any issues causing the delay

  • Negotiate payment plans if necessary

  • Escalate to management if the issue persists

Q. Are you familiar with Microsoft Excel?

Ans.

Yes, I am proficient in Microsoft Excel.

  • I have extensive experience using Microsoft Excel for data analysis and financial modeling.

  • I am skilled in creating complex formulas, pivot tables, and charts.

  • I have used Excel to track and analyze credit and control data, such as payment history and credit limits.

  • I am familiar with advanced features like conditional formatting and data validation.

  • I can efficiently organize and manipulate large datasets using Excel's functions and tools...read more

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Asked in ICICI Bank

6d ago

Q. How should one prepare for an interview for this designation?

Ans.

Presenting yourself effectively in an interview is key to securing a position in any designation.

  • Research the company and role: Understand their values and how your skills align.

  • Dress appropriately: Choose professional attire that fits the company culture.

  • Practice common interview questions: Prepare answers for questions like 'Tell me about yourself' or 'What are your strengths?'

  • Showcase relevant experience: Use the STAR method (Situation, Task, Action, Result) to describe yo...read more

Asked in Thomas Cook

1d ago

Q. What do you know about credit analysis?

Ans.

Credit analysis involves assessing the creditworthiness of a borrower or debtor.

  • It involves analyzing financial statements and credit reports

  • Evaluating the borrower's payment history and credit score

  • Assessing the borrower's ability to repay the debt

  • Determining the appropriate credit limit and interest rate

  • Examples include credit card applications and loan approvals

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Asked in ICICI Bank

6d ago

Q. What steps would you take to become a Branch Manager?

Ans.

The step for a Branch Manager is to ensure efficient branch operations and achieve business targets.

  • Develop and implement strategies to increase branch profitability

  • Monitor and manage branch expenses

  • Ensure compliance with company policies and procedures

  • Motivate and lead branch staff to achieve targets

  • Maintain good customer relations and resolve complaints

  • Analyze market trends and identify opportunities for growth

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