Complaint Officer
Complaint Officer Interview Questions and Answers
Updated 4 Aug 2023
Q1. System and tools used in previous organisation
Ans.
Various systems and tools used in previous organization included CRM software, ticketing systems, and data analytics tools.
CRM software for managing customer complaints and feedback
Ticketing systems for tracking and resolving complaints efficiently
Data analytics tools for analyzing complaint trends and identifying areas for improvement
Complaint Officer Jobs
Complaint Officer • 0-2 years
HDFC Bank Limited
•
3.9
Thane
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