Complaint Officer

Complaint Officer Interview Questions and Answers

Updated 4 Aug 2023

Q1. System and tools used in previous organisation

Ans.

Various systems and tools used in previous organization included CRM software, ticketing systems, and data analytics tools.

  • CRM software for managing customer complaints and feedback

  • Ticketing systems for tracking and resolving complaints efficiently

  • Data analytics tools for analyzing complaint trends and identifying areas for improvement

Complaint Officer Jobs

Nodal Complaints Officer | Mumbai 3-8 years
Aditya Birla Finance Ltd.
4.1
₹ 6 L/yr - ₹ 12 L/yr
Mumbai
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