Cafe Staff Interview Questions and Answers

Hospitality is the act of providing a welcoming and friendly environment for guests or customers.

• Hospitality involves creating a positive experience for guests or customers

• It includes being attentive, friendly, and accommodating

• Examples include greeting customers with a smile, offering assistance, and ensuring their needs are met

Table setting refers to the way a table is arranged with dishes, utensils, and decorations for a meal.

• Includes plates, silverware, glassware, napkins, and any additional items needed for the meal

• Each item is placed in a specific order and position on the table

• Table setting can vary depending on the type of meal being served, such as formal or casual

• Examples: formal table setting for a dinner party, casual table setting for a family meal

A hotel is a commercial establishment that provides lodging, meals, and other services for travelers and guests.

• Hotels typically offer various amenities such as room service, housekeeping, and concierge services

• They can range from budget-friendly options to luxury resorts

• Hotels often have different types of rooms such as standard, suite, and penthouse

• Some hotels also have on-site restaurants, bars, and recreational facilities

A service is an action or work performed for others, often for a fee.

• Service involves providing assistance or fulfilling a need for someone else

• Examples include serving food and drinks, cleaning tables, taking orders

• Service can also refer to the act of maintaining or repairing equipment