Assistant Team Manager Interview Questions and Answers

There are several types of customers in Amazon, including individual customers, business customers, and Prime members.

• Individual customers - regular shoppers who make purchases for personal use

• Business customers - companies or organizations that purchase products in bulk for their operations

• Prime members - customers who pay a subscription fee for premium benefits such as free shipping and exclusive deals

Customer queries in orders refer to inquiries or issues raised by customers regarding their orders.

• Customer queries can include questions about order status, delivery times, product availability, and payment issues.

• It is important to address customer queries promptly and professionally to ensure customer satisfaction.

• Examples of customer queries in orders include asking for tracking information, requesting a refund, or inquiring about product specifications.