Assistant Manager - SCM
Assistant Manager - SCM Interview Questions and Answers
Q1. What is your understanding of Supply Chain and explain how it affects a business?
Supply Chain is the process of managing the flow of goods and services from the supplier to the customer, affecting a business by optimizing costs and improving customer satisfaction.
Supply Chain involves the coordination of various activities such as procurement, production, transportation, and distribution.
It helps in optimizing costs by reducing inventory, improving efficiency, and minimizing waste.
It also improves customer satisfaction by ensuring timely delivery, quality...read more
Q2. What is main requirement of any customers?
The main requirement of any customer is to receive quality products or services that meet their needs and expectations.
Quality products or services
Meeting their needs and expectations
Timely delivery
Good customer service
Competitive pricing
Q3. How you treat with your customers?
I treat my customers with respect, empathy, and professionalism.
I actively listen to their concerns and needs.
I communicate clearly and honestly.
I strive to provide excellent customer service.
I am proactive in addressing any issues or complaints.
I build strong relationships with my customers.
For example, when a customer had a delayed shipment, I proactively reached out to them to apologize and offer a discount on their next order.
Q4. Telling major cast control of transport casr
Major cost control measures for transport cars
Optimizing routes to reduce fuel consumption
Implementing maintenance schedules to prevent breakdowns
Negotiating better rates with transport providers
Using technology to track and manage fleet operations
Training drivers on fuel-efficient driving techniques
Q5. What's supplier selection criteria?
Supplier selection criteria are the standards and requirements used to evaluate and choose suppliers for a company.
Quality of products or services
Price competitiveness
Reliability and delivery time
Financial stability
Ethical and environmental practices
Location and proximity to company
Past performance and references
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