Assistant General Manager CRM Interview Questions and Answers

To deal with stubborn clients, it is important to remain calm, listen actively, find common ground, offer solutions, and maintain professionalism.

• Stay calm and composed

• Listen actively and empathetically

• Find common ground and build rapport

• Offer alternative solutions and compromises

• Maintain professionalism and positive attitude

Data analysis involves collecting, cleaning, transforming, and interpreting data to gain insights and make informed decisions.

• Identify the objective of the analysis

• Collect relevant data from various sources

• Clean and preprocess the data to remove errors and inconsistencies

• Analyze the data using statistical techniques and tools

• Interpret the results and draw meaningful conclusions

• Present the findings in a clear and concise manner