Apple Support Engineer
Apple Support Engineer Interview Questions and Answers
Updated 17 Oct 2022
Q1. How you deal with difficult client or customer?
Ans.
I remain calm and empathetic, actively listen to their concerns, and offer solutions to resolve the issue.
Acknowledge their frustration and apologize for any inconvenience caused.
Listen attentively to their concerns and ask clarifying questions.
Offer solutions that address their specific needs and concerns.
Remain professional and courteous throughout the interaction.
Follow up with the customer to ensure their issue has been resolved to their satisfaction.
Apple Support Engineer Jobs
Apple Support Engineer • 1-5 years
BRILYANT IT SOLUTIONS
•
3.7
New Delhi
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