Aocs Interview Questions and Answers

Customer service is the provision of assistance and support to customers before, during, and after a purchase.

• It involves addressing customer inquiries and concerns promptly and courteously.

• It includes providing accurate information about products and services.

• It requires empathy and active listening to understand and resolve customer issues.

• It can lead to customer loyalty and positive word-of-mouth marketing.

• Examples include answering phone calls, responding to emails, and p...read more