AM QA Interview Questions and Answers

Current CTC is $60,000 and expectation is $70,000.

• Current CTC: $60,000

• Expectation: $70,000

Effectively addressing customer issues involves active listening, empathy, and timely resolution to enhance satisfaction.

• Listen actively to the customer's concerns without interrupting. For example, if a customer reports a bug, let them explain the issue fully.

• Show empathy by acknowledging their frustration. You might say, 'I understand how this issue can be frustrating for you.'

• Ask clarifying questions to ensure you fully understand the problem. For instance, 'Can you descri...read more

Handling rejection involves understanding the root cause, addressing it, and implementing corrective actions.

• Identify the reason for rejection through thorough analysis.

• Communicate with the team to understand the issue and brainstorm solutions.

• Implement corrective actions to prevent future rejections.

• Monitor the effectiveness of the corrective actions and make adjustments as needed.

Handling customer issues involves active listening, empathy, problem-solving, and timely resolution.

• Listen actively to the customer's concerns and show empathy towards their situation.

• Identify the root cause of the issue and work towards finding a solution.

• Communicate effectively with the customer, keeping them informed about the progress of the resolution.

• Ensure timely resolution of the issue to maintain customer satisfaction.

• Follow up with the customer to ensure their issue...read more

Food safety refers to the practices and procedures that ensure food is safe to eat and free from contamination.

• Food safety involves proper handling, storage, and preparation of food to prevent foodborne illnesses.

• It includes maintaining cleanliness in food production facilities and following regulations and guidelines set by authorities.

• Examples of food safety measures include washing hands before handling food, cooking meat to the correct temperature, and storing perishable ...read more