SME Salary in New Delhi

Likes

Interview process and Salary package good only at the time of Hiring.

Dislikes

No preference for experienced employees and growth opportunity. There is very less scope for internal movement. Employees are not recognised for their updated skills.

Likes

Salary Benefits and learning

Dislikes

TP need's to take a feed back on managers and leads and keep eye on support staff as well. sometimes even support stafs lie and get agents out of system. without couching or understanding none should be removed from TP. and should give the score card and promotions equally

Likes

...s we are allowed to learn extra things if we want, no one will deny for that. If we talk about salary hike, it again depends on the company norms. However, I can say its good. It also depends on the performance..

Dislikes

The only thing I dint like is that, if due to some personal reason you need to change your shift, you wont get cabs if they dont have one in that route. They will not be able to arrange it for you. You will have to manage your own transportation.

Likes

Nice company to improve your knowledge and hone customer service skills. Good culture, work life balance, good salary

Dislikes

More emphasis on surveys. Incentives are based on few KPI, mainly the survey quality.

Likes

Good company campus, excellent work environment, best in salary package

Dislikes

Poor senior management as per my process, I can't blame any other process' management and if we ignore management part then this is the best organisation among all the organisations I've ever worked in.