SME Salary in Kochi (Updated 2025)

Likes

Interview process and Salary package good only at the time of Hiring.

Dislikes

No preference for experienced employees and growth opportunity. There is very less scope for internal movement. Employees are not recognised for their updated skills.

Likes

This company offers a higher salary compared to other BPOs in Noida, and salary is always credited on time.

Dislikes

Once you enter the office campus, you are not allowed to step outside, even during breaks, until your shifts ends and you punch out. Your phones are kept in lockers and you will feel locked on your work floor. If you are the one who doesn’t bring lunch from home, you will have to rely on office canteen, which serves overpriced and bad quality food. Unfortunately, even if the food is inedible, you have no other option. If you choose to order food online, your break time will be over and you will not get time to eat peacefully. Here, four wheeler parking costs ₹80 per day, yet finding a spot is a struggle everyday. Like many BPOs, the HR department is more focused on recruitment than employee relations, development or, support. It seems they have targets to hire hundreds of employees everyday due to high employee turnover. In many processes, management seems to prefer when tenured employees resign, as it reduces cost and makes room for newer employees who will value them more, they think. Additionally, each process has its own strict rules, which are only revealed after training is completed and employees start working on the floor.

Likes

The compensation provided was excellent and on time

Dislikes

It is highly insecure job..you can be fired abruptly and at any time

Likes

Good working environment, culture, Job security . Teammates are supportive.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is not decent as per current market situation and career growth is slow.

Likes

Good work environment and maximum efforts were put by the head team to make agents feel no burden

Dislikes

The yearly hike is low compared to other companies and hence we feel we aren't deserving the salary for our hardwork