Senior Technical Support Engineer Salary in Internet in India

Likes

Competitive compensation, comprehensive benefits

Dislikes

Inefficient escalation engineers, poor management, inefficient duty managers, lack of accountability

Likes

All very good company and outstanding job security and all people are good and HR is very helpful and Manger are very professional.

Dislikes

Nothing only less salary hike

Likes

Good Work life balance. No company would offer such good peace of mind. Management is supportive.

Dislikes

Compensation and carrer growth are very low. Also promotions are not based on productivity

Likes

Good work-life balance and stability of work

Dislikes

...rowth opportunities, Internal transfer is almost impossible to other projects, Salary hike is almost none to negligible amount

Likes

1) Salary is OK 2) Benifits 🏥 🎓 🚗 3) I would say worklife balance is good until you don't work during AMER hours but you will get compensation for it. 4) Unlimited Tasty food & Barista access but quality of food is becoming worse day by day 😅

Dislikes

1) Lot of office politics started recently in hyd location, earlier it used to be a good environment but nowadays becoming very toxic. 2) Lot of fake promises will be given for promotion & it's very hard to get promotion here. 3) CSG department is adopting call center culture it's becoming more like a BPO company. 4) Every 4-5 months they will introduce new KPI , they don't care about customer issue or customer experience they just care about KPI's. 5) Most of the manager's you will find here are from BPO sector they don't have sufficient technical knowledge. 6) If you are working in Technical Support Engineering , then no career growth & learning opportunity.