Senior Support Manager Salary in BPO/KPO in India

Likes

work life balance, good and helpful colleagues, great infrastructure

Dislikes

pay is not at par with market, too much time at hand sometimes

Likes

Company policies, job security

Dislikes

Pay scale is very less...compire to market same profile other bank pay more compire to standard chartered Bank

Likes

Initiative by the organization towards learning and development.

Dislikes

Slow growth and Lower pay compared to industry peers

Likes

I feel work culture, management, pay structure are good, I had seen many instances like people left the scb are willing to return to scb, here work life balance also very satisfied, no annoying bosses. Flexible working hours.

Dislikes

Politics are there every where not only in scb, biased towards few colleges also there. One big dislike in my view is, parents insurance, they are not offering parents insurance, family includes parents as well.

Likes

They pay relatively well. If the unit head is good, then you have a good chance of growth both in terms of benefits and promotions. They encourage talent usually.

Dislikes

The general culture in the company is that of a well run operations unit, flexibility is generally not encouraged - you login on time, stay online and logout late after delivering everything. They don't like to hear feedback from employees when they aren't comfortable with their managers. I didn't receive a single recognition or even a year end hike while I was there and Covid was blamed conveniently leaving the fact that my team mate got a hike. I won't blame the entire organization, it's just my rotten luck i got stuck with an insufferable manager.