Senior Lead Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Best company for freshers who want to build carrer in a right path. Exceptional performers will always be rewarded with bonus and certificates. Job security is best in the market.

Dislikes

Promotions might delay even after recommendation. Experienced resources will face gradual hike in the pay scale which is not close the market rate. Work life balance might get affected during month end period due to workload.

Likes

I am so grateful to Omega healthcare, which provided me all the platform for my career growth with additional training support from the company. I am very happy that company provides an internal soft skill training and also provides an opportunity of internal job posting. Ability/Caliber are always been recognised by the company.

Dislikes

There is no standard salary structure.

Likes

... related policy like leaves ad priorities for onsite compare with FTE candidate. And main thing your salary will not directly come from Infosys, it's come from your third party payroll company.

Dislikes

If project gone, you will also gone from company with in 2 days. So this is the most dangerous part of 3rd party payroll.

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Work culture hybrid model

Dislikes

Salary discussion should be asked clearly and l security is new so process to be all set

Likes

Incentives, Pune location, owners vision

Dislikes

Base pay, Poor hiring structure, relatives & strong references gets hired & promotion opportunities