Senior Data Analyst Salary in Customer Success, Service & Operations Department in India

Likes

Work life balance Good work environment Friendly management

Dislikes

No career growth No hike in pay No job security

Likes

The team consistently demonstrates strong support and encouragement, creating a collaborative and inclusive environment that empowers individuals to take on new challenges and explore diverse opportunities for professional growth. There is a focus on personal and skill development, with leadership actively encouraging innovation and excellence. Moreover, the organization places a strong emphasis on team engagement, regularly scheduling well-organized activities that foster camaraderie and enhance team dynamics. This balance of support, growth, and team-building creates a motivating atmosphere where employees feel valued and inspired to excel.

Dislikes

While the organization provides a supportive and encouraging work environment, there is room for improvement in the area of compensation, specifically with regard to salary hikes and increments. These adjustments do not always align with market trends or adequately reflect the contributions and performance of employees. Addressing this aspect could further enhance employee satisfaction and retention by ensuring that compensation is competitive and rewards individual and team achievements appropriately.

Likes

Somewhat job security is there. Most of the projects are long term and stable. Salary at entry time is good. Encourages employees to take up paid certification which is reimbursed.

Dislikes

No promotion/hikes for last 3 years. Management doesn't care about good performers. HR is just a myth in this company. Client and company combined try to extract every ounce of work possible from a single person.

Likes

Job security: TCS is known for its stable employment environment, especially in India. Brand name: TCS is a big brand that can help boost your career and provide job security. Colleagues: TCS has a supportive and collaborative company culture. Training programs: TCS has excellent training programs. Professional development: TCS offers opportunities for professional development. Exposure: TCS operates in more than 150 countries, providing exposure to modern technologies.

Dislikes

Low salary hikes: Some employees say that they receive low salary hikes, and that they receive peanuts in every appraisal cycle Poor management: Some employees say that the management is poor and egoistic Lack of transparency: Some employees say that there is a lack of transparency in promotions and digital exams Delayed promotions: Some employees say that promotions are delayed Giving C bands to hardworkers: Some employees say that hardworkers are given C bands Poor HR response: Some employees say that the HR response is poor when needed Higher management: Some employees say that the higher management is stupid and cheap, and that they do not trust their employees However, some employees have also had positive experiences working at TCS, and say that the company offers a stable and secure work environment. They also say that TCS provides good learning opportunities, especially for freshers.

Likes

Work life balance Learning and development Salary and benefits (only incentives no bonus) Flexible work hour Hybrid

Dislikes

They are not giving promotion on time. No appraisal period sometimes they are giving hike on Apr and sometimes on Aug No job security No values to employees after resignation