Senior Customer Support Officer Salary in Hardware & Networking in India

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

Likes

Free to work, There is no pressure on any individual. Culture oriented.

Dislikes

Coming to compensation, i feel little disappointed. At max appraisal i got is 5%.

Likes

Mphasis is a great place to work, and there are plenty of opportunities to learn. My managers and trainers was very supportive in each stage of learning.

Dislikes

Salary is something that I keep hearing which is not satisfactory as a result increase in Attrition.

Likes

Few flaws but overall a really good organization to work. Great interms of job security and career opportunities.

Dislikes

Can do better with facilities, transportation and compensation break down at the time of hiring.

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked