Senior Customer Care Officer Salary in Gurgaon / Gurugram

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

Likes

In the BPO sector I personally feel CONCENTRIX is best in all segment, whether it is management, salary, job security and work atmosphere.

Dislikes

Nothing.

Likes

Mphasis is a great place to work, and there are plenty of opportunities to learn. My managers and trainers was very supportive in each stage of learning.

Dislikes

Salary is something that I keep hearing which is not satisfactory as a result increase in Attrition.

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked

Likes

Office floor , cyber hub location, good management, transport facilities, women empowerment

Dislikes

Salary, no free food,