Senior Customer Care Officer Salary in Bareilly

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Likes

Few flaws but overall a really good organization to work. Great interms of job security and career opportunities.

Dislikes

Can do better with facilities, transportation and compensation break down at the time of hiring.

Likes

Free to work, There is no pressure on any individual. Culture oriented.

Dislikes

Coming to compensation, i feel little disappointed. At max appraisal i got is 5%.

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked