Senior Accounts Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

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Job Security

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I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

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I like India Mart because it is a B2B market place. And a great organization to learn and develop ourselves for the upcoming future.

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Less salary

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...e. Dell is pioneer at Work from Home culture, even decades before the pandemic. Great Salary and benefits structure.

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Lack of growth, plenty of politics, poor job security.

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Open hierarchy. Initiatives & opinions are valued along with empowerment to lead projects.

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Variable pay is divided into 2 parts- Self performance & company performance. Pay is on the lower end.

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Work life balance. Leadership team is very strong. Have access to senior leadership for sharing our thoughts.

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Compensation is not upto the mark. No international relocation possible for the aspirants. Night Shifts to support US and European clients.