Processing Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

work life balance and skill development pointers are the two key which I like the most

Dislikes

Salary is the dissatisfaction point

Likes

Job Security

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

Likes

Salary on time.

Dislikes

Good but,very High pressure for operation staff for sales work with,sales target of casa,fd, insurance,sip, other, In this organization there is nothing in operation work in retail branch banking. If sales pressure trun off from service satff then no job is better of it.

Likes

The Brand , the facilities and job security.

Dislikes

Takes the experiences employees for granted and not very pay friendly to the back end operations teams.

Likes

Good place to work with work life balance and lot of opportunities for upskilling.

Dislikes

Salary hike,promotion etc.