IT Service Desk Analyst Salary in Kolkata

Likes

Wipro ensures timely salary disbursements every month and has a smooth leave management process without any issues.

Dislikes

Wipro's appraisal process could be improved, and work-life balance can sometimes be challenging

Likes

Somewhat job security is there. Most of the projects are long term and stable. Salary at entry time is good. Encourages employees to take up paid certification which is reimbursed.

Dislikes

No promotion/hikes for last 3 years. Management doesn't care about good performers. HR is just a myth in this company. Client and company combined try to extract every ounce of work possible from a single person.

Likes

- Plenty of resources to learn from. Talent development team is actively encouraging employees to learn new tech which is very good. - People are amazing and kind. I liked everyone there. - You will get amazing role only if you are lucky. Mostly you'll get something that you don't like (for freshers ) and you can't change the role. Read cons to know why. - Great place to start career and settle at later stage of your life. Not an ideal place for in-between.

Dislikes

...akes everyone to work in more relaxed manner. So the environment is uninspiring. - insignificant salary hike ( It doesn't beat inflation) - Takes longer time to get promoted (usually multiples of 4 years ). Your worth is measured in terms of number of years of experience only.

Likes

Good parts are Salary will be ontime, Leave policy is good . IJP options, Brand value is good.

Dislikes

Company and its operation policy are good but people Who are leading team are not capable enough to direct team according to company values and policies. Work life balance is critical in some of the projects. And it's transportation policy makes you loose your time atleast for 2hours in a day excluding travel time. Leads are not transparent in giving ratings, OT pay won't given on time and most of the time no full OT will be given ,if work extra 10 hours it will be given 1 or 2 hours based on the leads mood. Who ever is capable of doing work will get more work but not appreciated. Lack of carreer development. Favouritism.

Likes

Cognizant offers good salary as per industry standards and you get good chance to work on latest technologies. Skill development and up-skill programs are good. You have 3 days work from office policy no pressure on maintaining minimum office hours. Good work life balance depends on role and project for me it’s manageable.

Dislikes

more ijp opportunities should be given. more on-site opportunities should be given. employee benefits should improve. Medical insurance amount should be increased with no copay option to support employees. 10 hour working hour policy should be removed.