Department Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Benefits, flexibility, leaves, work locations.

Dislikes

Culture is bad, biased attitude is there of leaders, salary is average. Work life balance is poor. Skill development is poor.

Likes

Management members are always encouraging as well as helping to learn new work task which could help for a better carrier

Dislikes

The bonus is a part of CTC net pay, but while releasing bonus to employee the bonus amount is getting deduct based on R1 and R2 yearly rating.

Likes

...ions after you reach Store manager. But good growth from sales advisor position. Salary compared to market is bit bit better. Employee Engagement at workplace is great. Employees are being taken care off by management team present at store.

Dislikes

Growth is stagnant. Not much of learning and development. Technology used to facilitate store employee and customer is not good. Salaries and appraisals are average. People are based out at out stations stores despite having store in their home locations.

Likes

Reliance is a reputable and financially stable company, offering a comprehensive range of benefits, including medical facilities, to support the well-being of its employees.

Dislikes

Reliance has been criticized for offering relatively low compensation to its retail employees, while assigning them a heavy workload that extends beyond their core responsibilities. Additional tasks include: - JIO bank account opening targets - JIO fiber sales targets - AJIO packing targets Furthermore, employees have expressed concerns about: - Excessive conference calls - Poor security in Mumbai stores since Mr. Iqbal's appointment - Allegations of favoritism towards managers from specific communities, leading to unfair treatment and pressure on other managers to resign.

Likes

Good organization in terms of work culture. Job security is there too. Micro management is less. Strong HR policy.

Dislikes

Salary is less when compared to industry. Stay long for promotion no matter how skilled you are.