Customer Support Associate 2 Salary in Jabalpur

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Because it is reputed company.and here working atmosphere is also good no salary issue and now I heard that this company also provided work from home job.i am looking like this job. So I like this company

Dislikes

Some TL s behaviour is very rude.this not appropriate.so I think when company selected teal leader have to observe that this team leader s behaviour with others employees should be good.

Likes

Tech Mahindra is a good company with some good people.

Dislikes

Tech Mahindra's policy is not good for movement of the process. Salary will remain the same if your process is high in salary values.

Likes

Skill development training is average. Nothing is good actually.

Dislikes

... much poor and also here has LOP issues. It is not recoverable in maximum cases. I like to do extra work but they are not ready to pay the basic salary which is fixed. In maximum time higher department is not supportive. And in last 2 months I did work from 5 AM to 3 AM, only 2 hours were my rest time in a day. Because they gave huge works which was not my work, senior employees gave their work to juniors through WhatsApp app or G-meet or G-drive link, because they didn't want to keep any prove. And there is no email system for work from home employees. First time it was , but after few months it was gone. Very rude behaviour and high politics.