Customer Service Representative Salary in CSR & Social Service Department in India

Likes

Salary , appraisals, are only good and we can like something here

Dislikes

Work life and managers are heartless on floor. We do not have something which can satisfy for ourself being in this job. Earlier days, everything went well. However, Later days it been it’s a burden day by day working here

Likes

Great salary for a fresher and they will hike salary for every six months without any delay. Get lot of benefits from the company and wonderful work culture.Mostly Manager's are friendly some 1 -3 managers are hectic. Login and logout are excellent timings No overtime work.

Dislikes

No job security and just hire for mostly 3- 6 months and end the role by saying business requirements are completed. Policies get updated or changed for every 3- 4 months and get a documented feedback for every mistake without any first warning or information before.

Likes

The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.

Dislikes

The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much.

Likes

Only one thing which is get salary ontime

Dislikes

Behaviour and work n Balance ..not supportive manager .. of you are get dsat then manger ask for stop and logout . Please don't work on inbound process..very harrassing

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.