Customer Contact Associate Salary in Gurgaon / Gurugram

Likes

...mpany helps people in developing skill sets. The culture is good and supportive. There is good payouts through rewards and recognition.

Dislikes

There is politics and favoritism. The company do not pay well for appraisals and promotion

Likes

There are opportunity to learn new things I've every technical domain

Dislikes

Work culture is not at all good. 1 person is doing work of 3 person No reward/increment for the hard work A huge amount of CTC is declared as variable pay Sometime it seems that management is doing partiality

Likes

Best in Women employee security

Dislikes

...me with better percentage Need to provide timely market correction Instead of hiring new employees and provide them high package first have connect with employees already doing employment in organisation and motivate them by giving good percentage hike to retain them.

Likes

Good parts are Salary will be ontime, Leave policy is good . IJP options, Brand value is good.

Dislikes

Company and its operation policy are good but people Who are leading team are not capable enough to direct team according to company values and policies. Work life balance is critical in some of the projects. And it's transportation policy makes you loose your time atleast for 2hours in a day excluding travel time. Leads are not transparent in giving ratings, OT pay won't given on time and most of the time no full OT will be given ,if work extra 10 hours it will be given 1 or 2 hours based on the leads mood. Who ever is capable of doing work will get more work but not appreciated. Lack of carreer development. Favouritism.