Associate Customer Support Representative Salary in India

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Because it is reputed company.and here working atmosphere is also good no salary issue and now I heard that this company also provided work from home job.i am looking like this job. So I like this company

Dislikes

Some TL s behaviour is very rude.this not appropriate.so I think when company selected teal leader have to observe that this team leader s behaviour with others employees should be good.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

Company always pay salary on time. And the environment is also good.

Dislikes

Partiality between both genders (Male and Female) like. The security guard allows to enter in the company with sleepers/loar for girls but if boy wearing slippers/loar in any condition guard newer allows him. So I don't like this thing of he company it feels like the company rules aare different for both.