Assistant Director Salary in Customer Success, Service & Operations Department in India

Likes

...n comparison to what I have experienced in IBM and Oracle Financials previously. The opportunities are immense and the compensation is above my expectations in comparison with IBM and Oracle Financials.

Dislikes

Promotions above manager levels get difficult to get sponsors. Work does get exhaustive at times and one needs to find balance between what we want vs what is available.

Likes

Streamline management , learning opportunity, good salary hike and work life balance

Dislikes

Parks and benefits of being in Big 4 ca be increased, like food parks, Annual Health check up, Medical policy etc

Likes

... of the top 5 consulting companies in the world like McKinsey are their clients. They took care of employees well during the Covid 19 pandemic and gave all bonuses and salary hikes in low double digits. Back to back 2 years they gave advance bonus in August because of good company performance. Work life balance is great and management focuses on employee training and growth. Many people leave for big big companies but come back to Acuity due to the work culture and work life balance. Very good reputation in the capital markets. Some of the captives also outsource to them because of their pedigree and know how with respect to financial services.

Dislikes

Attrition is on the higher side as all big firms like Wells Fargo, JP Morgan Chase try to hire from Acuity as the training provided by Acuity to freshers is very high quality and industry experience is good. So if you are a manager then hiring takes a lot of your time. Cab facilities can be better is what I hear from others in the team but I have my own car so can't comment.