AIR Ticketing Executive Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

... provide you leaves as per requirements ,no other company will do this for you . Apart from it salary is less but if you do something wrong (don't do it) senior and all executive will help you as a team.

Dislikes

There is so pressure while working and politics is also there, talented people doesn't get that much value but and the people who talk sweetly they have better opportunity in this field.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 9-10 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Everything was fine and average Pros - you can learn travel very well there Cons - salary payscale is not gud as industry standards They did not pass my PF fund and its still stucked and they were asking for money for experience letter too like seriously. My reason of leaving the company was some stupid minds are sitting on positions and insecure, jealous, and ugly as well ,ujjwal my team leader was completely like that ( ujjwal TL in odigeo process ) chondu

Dislikes

Soo many things

Likes

Growth... After nine months you can apply for any other job role u fit perfectly in. Trainer, Team leader, quality control etc.

Dislikes

Nothing to dislike here Overall great experience at IGT. Over time pay is less 150 per hr.

Likes

IGT's payroll may not satisfy but job experience is wonderfull.... lots of thing to learn and dovelop professional personality.

Dislikes

Salary package not satisfying