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Cogent

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3.2

based on 151 Reviews

Cogent Office Photos

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Cogent Ratings

based on 151 reviews
View all

Overall Rating

3.2/5

5

49

4

28

3

29

2

11

1

34

Category Ratings

3.2

Work-Life balance

3.1

Job Security

3.1

Skill development

3.1

Work Satisfaction

3.0

Company culture

2.9

Salary & Benefits

2.7

Promotions/Appraisal

Cogent Reviews

View all
Customer Support Executive in Bengaluru
Non Voice
3.0

  •  posted on 30 May 2024

Likes:
Dislikes:
its too late next step to process
Csa in Bangalore
Sales Support & Operations
1.0

  •  posted on 02 Nov 2023

Likes:
Dislikes:
The agent is not treated properly. Even after complaining t... read more
Non Voice Customer Service Associate in Mangaluru
Non Voice
2.0

  •  posted on 16 Jun 2024

Likes:
Dislikes:
Terrible Management, no salary hike or incentives.
Customer Service Associate in Mangaluru
Finance
4.0

  •  posted on 04 Feb 2024

Likes:
Dislikes:
Here no more salary increment very bad compny
Customer Service Executive in Noida
Product Management - Technology
3.0

  •  posted on 26 Jul 2024

Likes:
Dislikes:
Timing puntch in puntch out system
Customer Service Associate in Noida
Voice / Blended
3.0

  •  posted on 16 Jun 2024

Likes:
Dislikes:
Leaves policy is worst, management disbalance.
Quality and maintenance engineer in Rewa, Madhya Pradesh
Engineering
5.0

  •  posted on 01 Dec 2023

Likes:
Dislikes:
Sometimes salary had not been credited on time but as promis... read more
Accountant in Chennai, Tamil Nadu
Accounting & Taxation
3.0

  •  posted on 24 Jun 2024

Likes:
Dislikes:
Poor amenities and training

Cogent Interview Questions

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Interview Questions by designations

  • Customer Service Executive (3)
  • Back Office Executive (1)
  • Sales Executive (1)
  • Customer Care Executive (1)
  • Team Lead Operations (1)
  • Avionics Technician (1)
  • View all 16 interview experiences

    • Top Cogent Interview Questions

    View answers (2)
    Q1. What are the benefit of work from home ?

    asked in Virtual Customer Service interview

    View answers (2)
    Q2. What do you know about this process(customer care)?

    asked in Customer Service Associate interview

    Get interview-ready with top interview questions

    View all 7 questions
    View answer (1)
    Q3. What are the benefits of social media ?

    asked in Virtual Customer Service interview

    View answer (1)
    Q4. What do you think about child labour ?

    asked in Virtual Customer Service interview

    View answer (1)
    Q5. What is the BPO nad what is the customer service

    asked in Customer Service Executive interview

    Cogent Salaries

    View all
    2.9
     rated by 151 Cogent employees for salary & benefits
    Customer Service Associate Salary
    (40 salaries)
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    ₹1.4 L/yr - ₹4.1 L/yr
    Customer Service Executive Salary
    (32 salaries)
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    ₹1.3 L/yr - ₹2.8 L/yr
    Customer Care Executive Salary
    (29 salaries)
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    ₹1.5 L/yr - ₹4.1 L/yr
    C.S.A Salary
    (27 salaries)
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    ₹1.4 L/yr - ₹3.0 L/yr
    Customer Support Executive Salary
    (25 salaries)
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    ₹1.2 L/yr - ₹4.5 L/yr

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    Cogent Perks & Benefits

    View all

    Joining bonus

    1 total response

    Health insurance

    2 total responses

    Life insurance

    1 total response

    Mobile bill reimbursements

    1 total response

    Office gym

    1 total response

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