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UserTesting
4.2
based on 5 Reviews
Working at UserTesting
Company Summary
UserTesting facilitates insights into user interactions with digital platforms, enhancing customer experience across various industries.
Overall Rating
4.0/5
based on 5 reviews
8% above
industry average
Highly rated for
Salary, Skill development, Work-life balance
Work Policy
Monday to Friday
100% employees reported
Flexible timing
100% employees reported
No travel
50% employees reported
View detailed work policy
Top Employees Benefits
International/On-site exposure
1 employee reported
Professional degree assistance
1 employee reported
Job/Soft skill training
1 employee reported
Health insurance
1 employee reported
View detailed benefits
About UserTesting
Founded in2007 (18 yrs old)
India Employee Count--
Global Employee Count201-500
HeadquartersSan Francisco,California, United States
Office Locations
--
Websiteusertesting.com
Primary Industry
Other Industries
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We're a fast-growing startup in our 7th year of business, with campuses in Mountain View and San Francisco. We make it easy for businesses to understand how customers interact with their digital properties so that they can improve their customer experience. We do this by giving companies on-demand access to people in their exact target market who deliver video, audio, and written feedback on websites, mobile apps, and prototypes. Over 30,000 companies, including Google, Facebook, CBS, Apple, and The Home Depot use UserTesting to improve their user experienceâand their bottom line. We're looking for a smart, fun, hardworking person to join our team to help our clients get the most from their user research!
Mission: Help companies create great user experiences.
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UserTesting Ratings
based on 5 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
4
4
0
3
0
2
1
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Category Ratings
4.5
Salary
4.4
Skill development
4.3
Work-life balance
4.0
Company culture
4.0
Work satisfaction
3.7
Job security
3.7
Promotions
UserTesting is rated 4.0 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
UserTesting Reviews
Compare UserTesting with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.2/5 based on 5 reviews | 3.9/5 based on 4.6k reviews | 3.8/5 based on 4.2k reviews | 3.9/5 based on 5.1k reviews |
Highly Rated for | Salary Skill development Work-life balance | Job security Skill development | No highly rated category | Salary Skill development Work-life balance |
Critically Rated for | No critically rated category | Promotions | Job security Promotions | Job security |
Primary Work Policy | - | Work from office 80% employees reported | Work from office 43% employees reported | Hybrid 47% employees reported |
Rating by Women Employees | - no rating available | 3.7 Good rated by 449 women | 3.6 Good rated by 504 women | 3.5 Good rated by 259 women |
Rating by Men Employees | - no rating available | 3.9 Good rated by 3.9k men | 3.8 Good rated by 3.4k men | 4.0 Good rated by 4.4k men |
Job security | 3.7 Good | 3.9 Good | 3.2 Average | 3.0 Average |
View more
UserTesting Salaries
UserTesting salaries have received with an average score of 4.5 out of 5 by 5 employees.
Regional Sales Director
(1 salaries)
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₹76 L/yr - ₹84 L/yr
UX Designer
(1 salaries)
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₹0.4 L/yr - ₹0.5 L/yr
Software Tester
(1 salaries)
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₹3.2 L/yr - ₹4 L/yr
Customer Support Executive
(1 salaries)
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₹3.2 L/yr - ₹4 L/yr
Promoter
(1 salaries)
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₹5.4 L/yr - ₹6.9 L/yr
Softwaretest Engineer
(1 salaries)
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₹8.6 L/yr - ₹10.9 L/yr
Talent Acquisition Specialist
(1 salaries)
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₹23.4 L/yr - ₹29.9 L/yr
Freelance Web Developer
(1 salaries)
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₹1 L/yr - ₹1.3 L/yr
UserTesting News
Tree testing: A valuable UX research method
- Tree testing is a UX research method that evaluates how efficiently users navigate through digital products by using a sitemap to find specific items.
- Tree testing focuses on the navigational structure, independent of design visuals, to improve user experience and organization of a website or app.
- Tree testing aims to measure users' efficiency in finding items based on navigation hierarchy, labeling, and categorization.
- This research method is typically unmoderated and conducted remotely using tree testing tools for cost-effective qualitative feedback.
- Card sorting and tree testing are complementary methods, with card sorting being formative to create or refine a sitemap, while tree testing is summative to evaluate the sitemap.
- The process of tree testing involves steps like defining user journeys, writing task instructions, identifying target audience, recruiting participants, running the study, and analyzing data.
- Tools like UXtweak, Optimal Workshop, Maze, UserTesting, Lookback, and Useberry are popular for conducting tree testing and UX research.
- Tree testing should be followed by card sorting to understand user mental models and then assess navigational effectiveness for better website or app design.
- This method helps identify critical issues like mis-categorized items that hinder user tasks and can potentially save companies money by improving user satisfaction and task completion rates.
- Tree testing is a valuable method for evaluating website and app navigational structures, contributing to better user experience and efficiency.
Logrocket | 18 Mar, 2025
A millennial with a $5,000 side hustle portfolio explains which gigs are fun and easy
- Steph Thompson, a millennial from Australia, has earned over $5,000 from various side hustles like completing surveys, mystery shopping, and selling digital products.
- Thompson finds side gigs appealing due to the flexibility they offer, allowing her to balance work while pursuing other interests.
- She suggests that individuals explore different side hustles that match their interests, personality, and schedule for better success.
- Some of Thompson's preferred side hustles include testing and reviewing products on platforms like UserTesting and User Interviews, which offer decent pay.
- Mystery shopping is another side gig she enjoys, finding it simple and convenient, especially for those who frequently go grocery shopping.
- Thompson has also made money from selling digital products like meal planning templates and budget spreadsheets, emphasizing the importance of genuine interest in creating products.
- While Thompson considers surveys a bit boring, she acknowledges platforms like Prolific and Octopus Group as decent options for earning extra money, despite not being the most lucrative.
- Additionally, delivery jobs are mentioned, with Thompson highlighting the potential costs involved like gas and maintenance, making it less profitable compared to other side hustles.
- Uber Eats is noted as a viable option for those who enjoy driving, although Thompson mentions decreased pay rates affecting its attractiveness as a side gig.
- Overall, Thompson's diverse experience with side hustles showcases the range of opportunities available for individuals looking to earn extra income outside traditional jobs.
Insider | 2 Mar, 2025
Best Usability Testing Tools For Building UX Strategy In 2025
- Usability testing is critical in building user-centric products or services, and the right usability testing tools can simplify testing, save time and resources. Some of these top 16 best usability testing tools include Crazy Egg, Maze, LookBack, Optimal Workshop, Lyssna, Loop 11, Userfeel, Userlytics, Hotjar, UserTesting (merged with UserZoom), Qualaroo, GetFeedback, TryMata, Userbrain, UX Metrics, and User Interviews.
- These usability testing tools have features that simplify usability testing, including task automation, remote testing, targeted user recruitment, session recording, reporting and visualization, collaboration features, and real-time feedback.
- The choice of tool for your testing needs can be distilled based on certain factors to consider, like test methodology, user recruitment, reporting and analytics, integration and compatibility, cost, and scalability.
- KaneAI, which employs AI-driven analytics to identify browser-specific issues, automate error diagnosis, and provide actionable insights for smoother and more effective testing across various platforms.
- LambdaTest offers 100+ free online tools for developers and testers, including code tidy, data format, random data, security tools, and utils.
- Usability testing brings significant benefits, including identifying user pain points, enhancing user satisfaction, increasing product adoption, building trust and credibility, and gaining a competitive advantage.
- Forbes Research shows that every 1 dollar invested in improving UX brings 100 dollars in return, highlighting the immense value that usability testing can bring.
- To select the right usability testing tool, carefully consider key factors, such as test methodology, reporting and analytics, user recruitment, integration and compatibility, cost, and scalability.
- In conclusion, it's important to choose the best usability testing tool that aligns with your needs and requirements for your UX strategy to build exceptional user experiences and stay competitive in the digital landscape.
Lambdatest | 5 Feb, 2025
November 2024: People on the Move
- Bill Welch joins Sysdig as CEO, focusing on the company's growth in the CNAPP market.
- Nikki Morello appointed as chief transformation officer at UserTesting, overseeing cross-functional initiatives.
- Jay Choi becomes the new CEO of Typeform, bringing expertise in scaling SaaS organizations.
- Trey Ford named CISO for the Americas at Bugcrowd, leveraging his 25 years of security experience.
- Jay Parikh joins Microsoft's senior leadership team, bringing valuable perspective from his previous roles.
- PagerDuty announces Rukmini Reddy as SVP of Engineering and Pritesh Parekh as CISO.
- Vasu Murthy appointed as SVP and chief product officer at Cohesity, leveraging his expertise in AI-powered data security.
Sdtimes | 29 Nov, 2024
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UserTesting FAQs
When was UserTesting founded?
UserTesting was founded in 2007. The company has been operating for 18 years primarily in the Internet sector.
Where is the UserTesting headquarters located?
UserTesting is headquartered in San Francisco,California.
What are the pros of working in UserTesting?
Working at UserTesting offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, skill development and work life balance, based on 5 employee reviews on AmbitionBox.
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