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SupportMart
3.5
based on 51 Reviews
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Company Overview
Company Locations
Working at SupportMart
Company Summary
SupportMart offers multi-support services aimed at enhancing customer operations and experiences across diverse industries, improving efficiency through intelligent business solutions.
Overall Rating
3.5/5
based on 51 reviews
5% below
industry average
Critically rated for
Salary, Promotions, Work satisfaction
Work Policy
Monday to Friday
43% employees reported
Flexible timing
56% employees reported
No travel
70% employees reported
Night shift
62% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
11 employees reported
Office cab/shuttle
6 employees reported
Job/Soft skill training
6 employees reported
Free meal
5 employees reported
View all benefits
About SupportMart
Founded in2011 (14 yrs old)
India Employee Count51-200
Global Employee Count--
HeadquartersNew York, United States
Office Locations
--
Websitesupportmart.com
Primary Industry
Other Industries
--
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View in video summary
SupportMart is a global services provider, offering multi-support services to various partners and end consumers, we design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. For over 11 years, customers of our clients have trusted SupportMart to deliver solutions services that have helped them do and achieve more.
With multi-domain facet Supportmart elevates the benefits which end consumers and organizations derive from their digital involvements. With laser sharp focus to deliver "WOW" customer experience we focus on maintaining and expanding customer base and customer experience.
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SupportMart Ratings
based on 51 reviews
Overall Rating
3.5/5
How AmbitionBox ratings work?
5
14
4
8
3
7
2
6
1
16
Category Ratings
3.5
Work-life balance
3.5
Skill development
3.4
Company culture
3.3
Job security
3.3
Work satisfaction
3.2
Promotions
3.0
Salary
SupportMart is rated 3.5 out of 5 stars on AmbitionBox, based on 51 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
SupportMart Reviews
Top mentions in SupportMart Reviews
Compare SupportMart with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.5/5 based on 51 reviews | 3.9/5 based on 399 reviews | 3.7/5 based on 292 reviews | 4.4/5 based on 409 reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | Skill development Work-life balance Salary |
Critically Rated for | Salary Promotions Job security | Promotions | Promotions | No critically rated category |
Primary Work Policy | - | - | Work from office 79% employees reported | Hybrid 91% employees reported |
Rating by Women Employees | 3.4 Average rated by 7 women | 3.8 Good rated by 34 women | 2.4 Poor rated by 11 women | 4.2 Good rated by 131 women |
Rating by Men Employees | 3.4 Average rated by 37 men | 3.9 Good rated by 349 men | 3.7 Good rated by 271 men | 4.4 Good rated by 224 men |
Job security | 3.3 Average | 3.5 Good | 3.7 Good | 4.3 Good |
View more
SupportMart Salaries
SupportMart salaries have received with an average score of 3.0 out of 5 by 51 employees.
Sales Executive
(12 salaries)
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₹1.9 L/yr - ₹4.1 L/yr
Team Lead
(10 salaries)
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₹3.1 L/yr - ₹7.6 L/yr
Logistics Executive
(7 salaries)
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₹2.3 L/yr - ₹3.2 L/yr
Desktop Support Engineer
(6 salaries)
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₹2 L/yr - ₹4.5 L/yr
Associate Vice President
(5 salaries)
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₹15.5 L/yr - ₹18 L/yr
Assistant Team Leader
(5 salaries)
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₹2.2 L/yr - ₹4 L/yr
Web Designer
(5 salaries)
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₹4 L/yr - ₹5.4 L/yr
Senior Content Writer
(4 salaries)
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₹3 L/yr - ₹5.2 L/yr
Senior Sales Executive
(4 salaries)
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₹3.9 L/yr - ₹4.7 L/yr
Senior Team Leader
(4 salaries)
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₹2.1 L/yr - ₹4.5 L/yr
SupportMart Offices
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3.5
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SupportMart FAQs
When was SupportMart founded?
SupportMart was founded in 2011. The company has been operating for 14 years primarily in the IT Services & Consulting sector.
Where is the SupportMart headquarters located?
SupportMart is headquartered in New York.
How many employees does SupportMart have in India?
SupportMart currently has approximately 100+ employees in India.
Does SupportMart have good work-life balance?
SupportMart has a Work-Life Balance Rating of 3.5 out of 5 based on 50+ employee reviews on AmbitionBox. 43% employees rated SupportMart 4 or above, while 57% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read SupportMart reviews for more details
Is SupportMart good for career growth?
Career growth at SupportMart is rated as moderate, with a promotions and appraisal rating of 3.2. 57% employees rated SupportMart 3 or below, while 43% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading SupportMart reviews for more detailed insights.
What are the cons of working in SupportMart?
Working at SupportMart does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 50+ employee reviews on AmbitionBox.
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