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SupportMart

3.6
based on 50 Reviews
Video summary

Working at SupportMart

Company Summary

SupportMart offers multi-support services aimed at enhancing customer operations and experiences across diverse industries, improving efficiency through intelligent business solutions.

Overall Rating

3.6/5
based on 50 reviews
highly rated categories
3% below
industry average
highly rated categories
Critically rated for

Salary, Promotions, Work satisfaction

Work Policy
Monday to Friday
Monday to Friday
44% employees reported
Flexible timing
Flexible timing
55% employees reported
No travel
No travel
68% employees reported
Night shift
Night shift
62% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
11 employees reported
Office cab/shuttle
Office cab/shuttle
6 employees reported
Job/Soft skill training
Job/Soft skill training
6 employees reported
Free meal
Free meal
5 employees reported
View all benefits

About SupportMart

Founded in2011 (14 yrs old)
India Employee Count51-200
Global Employee Count--
HeadquartersNew York, United States
Office Locations
--
Websitesupportmart.com
Primary Industry
Other Industries
--
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View in video summary
SupportMart is a global services provider, offering multi-support services to various partners and end consumers, we design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. For over 11 years, customers of our clients have trusted SupportMart to deliver solutions services that have helped them do and achieve more. With multi-domain facet Supportmart elevates the benefits which end consumers and organizations derive from their digital involvements. With laser sharp focus to deliver "WOW" customer experience we focus on maintaining and expanding customer base and customer experience.
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SupportMart Ratings

based on 50 reviews

Overall Rating

3.6/5
How AmbitionBox ratings work?
5
14
4
8
3
6
2
6
1
16

Category Ratings

3.5

Work-life balance

3.5

Skill development

3.4

Company culture

3.3

Job security

3.3

Work satisfaction

3.2

Promotions

3.0

Salary

SupportMart is rated 3.6 out of 5 stars on AmbitionBox, based on 50 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

SupportMart Reviews

Top mentions in SupportMart Reviews

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Overall Rating
3.6/5
based on 50 reviews
4.0/5
based on 400 reviews
3.7/5
based on 297 reviews
4.3/5
based on 339 reviews
Highly Rated for
No highly rated category
No highly rated category
No highly rated category
Skill development
Work-life balance
Salary
Critically Rated for
Salary
Promotions
Job security
Promotions
Promotions
No critically rated category
Primary Work Policy
-
-
Work from office
82% employees reported
Hybrid
95% employees reported
Rating by Women Employees
3.4
Average
rated by 7 women
3.8
Good
rated by 34 women
2.4
Poor
rated by 11 women
4.2
Good
rated by 105 women
Rating by Men Employees
3.4
Average
rated by 36 men
4.0
Good
rated by 350 men
3.8
Good
rated by 275 men
4.3
Good
rated by 180 men
Job security
3.3
Average
3.5
Good
3.7
Good
4.3
Good
View more

SupportMart Salaries

SupportMart salaries have received with an average score of 3.0 out of 5 by 50 employees.

Sales Executive

(12 salaries)
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₹1.9 L/yr - ₹4.1 L/yr

Team Lead

(10 salaries)
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₹3.1 L/yr - ₹7.6 L/yr

Logistics Executive

(7 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

Desktop Support Engineer

(6 salaries)
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₹2 L/yr - ₹4.5 L/yr

Associate Vice President

(5 salaries)
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₹15.5 L/yr - ₹18 L/yr

Assistant Team Leader

(5 salaries)
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₹2.2 L/yr - ₹4 L/yr

Web Designer

(5 salaries)
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₹4 L/yr - ₹5.4 L/yr

Senior Content Writer

(4 salaries)
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₹3 L/yr - ₹5.2 L/yr

Senior Sales Executive

(4 salaries)
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₹3.9 L/yr - ₹4.7 L/yr

Senior Team Leader

(4 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

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SupportMart FAQs

When was SupportMart founded?
SupportMart was founded in 2011. The company has been operating for 14 years primarily in the IT Services & Consulting sector.
Where is the SupportMart headquarters located?
SupportMart is headquartered in New York.
How many employees does SupportMart have in India?
SupportMart currently has approximately 100+ employees in India.
Does SupportMart have good work-life balance?
SupportMart has a Work-Life Balance Rating of 3.5 out of 5 based on 50+ employee reviews on AmbitionBox. 44% employees rated SupportMart 4 or above, while 56% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read SupportMart reviews for more details
Is SupportMart good for career growth?
Career growth at SupportMart is rated as moderate, with a promotions and appraisal rating of 3.2. 56% employees rated SupportMart 3 or below, while 44% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading SupportMart reviews for more detailed insights.
What are the cons of working in SupportMart?
Working at SupportMart does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 50+ employee reviews on AmbitionBox.
SupportMart Overview
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