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Engaged Employer
NovelVox Softwares India Pvt. Ltd.
3.7
based on 77 Reviews
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Company Overview
Company Locations
Working at NovelVox Softwares India Pvt. Ltd.
Company Summary
NovelVox is a global software company developing flexible and Optimized Agent Desktop and Wallboards for Cisco, Avaya, Genesys, and Amazon Connect Contact Center.
Overall Rating
3.7/5
based on 77 reviews
On-Par with
industry average
Work Policy
Work from office
85% employees reported
Monday to Friday
92% employees reported
Flexible timing
87% employees reported
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
9 employees reported
Cafeteria
8 employees reported
Health insurance
8 employees reported
Professional degree assistance
5 employees reported
View all benefits
About NovelVox Softwares India Pvt. Ltd.
Founded in2008 (17 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersFaridabad, Haryana, India
Office Locations
Websitenovelvox.com
Primary Industry
Other Industries
View in video summary
NovelVox is an AI-enabled contact center solution provider. Since its inception, the company has been into creating contact center solutions to improve customer experience and agent performance. With a strong experience in optimizing contact center experience for more than a decade, the company has always come up with integrated and advanced solutions including Unified Agent Desktops, Supervisor Desktops, Contact Center Wallboards, CTI Connectors, Chatbot (Infibot), omnichannel solutions for Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect.
The company serves businesses of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. NovelVox provides ready integrations with 75+ 3rd party applications including CRM, ticketing software, bespoke applications, internal database or your legacy systems like Epic, Salesforce, Service Now, Microsoft Dynamics, Jack Henry, Symitar, Cerner, Zendesk, Tibco, Oracle, Citrix, Siebel, FIS, SAP, Fiserv, etc.
The products are aligned with industry-specific needs and offer solutions for healthcare, banking, insurance, credit union, and many more. The company has done over 300 deployments in India, UK, USA, KSA & UAE and it has clients in 20 plus countries.
The company serves businesses of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. NovelVox provides ready integrations with 75+ 3rd party applications including CRM, ticketing software, bespoke applications, internal database or your legacy systems like Epic, Salesforce, Service Now, Microsoft Dynamics, Jack Henry, Symitar, Cerner, Zendesk, Tibco, Oracle, Citrix, Siebel, FIS, SAP, Fiserv, etc.
The products are aligned with industry-specific needs and offer solutions for healthcare, banking, insurance, credit union, and many more. The company has done over 300 deployments in India, UK, USA, KSA & UAE and it has clients in 20 plus countries.
NovelVox Softwares India Pvt. Ltd. Ratings
based on 77 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
39
4
12
3
6
2
2
1
18
Category Ratings
3.7
Salary
3.7
Work-life balance
3.6
Company culture
3.6
Work satisfaction
3.5
Job security
3.5
Skill development
3.4
Promotions
NovelVox Softwares India Pvt. Ltd. is rated 3.7 out of 5 stars on AmbitionBox, based on 77 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at NovelVox Softwares India Pvt. Ltd.
based on 71 reviews
3.8
Rated by 20 Women
Rated 3.6 for Work-life balance and 3.6 for Work satisfaction
3.7
Rated by 51 Men
Rated 3.8 for Work-life balance and 3.7 for Company culture
Work Policy at NovelVox Softwares India Pvt. Ltd.
based on 32 reviews in last 6 months
Work from office
85%
Hybrid
12%
Permanent work from home
3%
NovelVox Softwares India Pvt. Ltd. Reviews
Top mentions in NovelVox Softwares India Pvt. Ltd. Reviews
+ 5 more
Compare NovelVox Softwares India Pvt. Ltd. with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 77 reviews | 4.0/5 based on 401 reviews | 3.7/5 based on 299 reviews | 4.3/5 based on 349 reviews |
Highly Rated for | No highly rated category | Skill development Work-life balance Work satisfaction | No highly rated category | Skill development Work-life balance Salary |
Critically Rated for | No critically rated category | No critically rated category | Promotions | No critically rated category |
Primary Work Policy | Work from office 85% employees reported | - | Work from office 82% employees reported | Hybrid 95% employees reported |
Rating by Women Employees | 3.8 Good rated by 20 women | 3.8 Good rated by 34 women | 2.4 Poor rated by 11 women | 4.2 Good rated by 113 women |
Rating by Men Employees | 3.7 Good rated by 51 men | 4.1 Good rated by 351 men | 3.7 Good rated by 277 men | 4.3 Good rated by 182 men |
Job security | 3.5 Good | 3.7 Good | 3.6 Good | 4.3 Good |
View more
NovelVox Softwares India Pvt. Ltd. Salaries
NovelVox Softwares India Pvt. Ltd. salaries have received with an average score of 3.7 out of 5 by 77 employees.
Software Developer
(41 salaries)
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₹4.9 L/yr - ₹13 L/yr
Associate Software Developer
(40 salaries)
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₹4.5 L/yr - ₹6.5 L/yr
Senior Software Developer
(14 salaries)
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₹9 L/yr - ₹19.3 L/yr
Associate Software Engineer
(7 salaries)
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₹5.5 L/yr - ₹6 L/yr
HR Manager
(6 salaries)
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₹7 L/yr - ₹18 L/yr
Associate Project Manager
(5 salaries)
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₹16.5 L/yr - ₹29.3 L/yr
Senior Project Coordinator
(5 salaries)
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₹6.5 L/yr - ₹11.2 L/yr
System Engineer
(5 salaries)
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₹3.8 L/yr - ₹6.5 L/yr
Software Engineer
(5 salaries)
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₹5.3 L/yr - ₹8.5 L/yr
Associate Quality Engineer
(5 salaries)
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₹3.7 L/yr - ₹5.5 L/yr
NovelVox Softwares India Pvt. Ltd. Interview Questions
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Top NovelVox Softwares India Pvt. Ltd. interview questions and answers
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NovelVox Softwares India Pvt. Ltd. Jobs
Popular Designations NovelVox Softwares India Pvt. Ltd. Hires for
Quality Analyst
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Popular Skills NovelVox Softwares India Pvt. Ltd. Hires for
NovelVox Softwares India Pvt. Ltd. Perks & Benefits
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NovelVox Softwares India Pvt. Ltd. FAQs
When was NovelVox Softwares India Pvt. Ltd. founded?
NovelVox Softwares India Pvt. Ltd. was founded in 2008. The company has been operating for 17 years primarily in the IT Services & Consulting sector.
Where is the NovelVox Softwares India Pvt. Ltd. headquarters located?
NovelVox Softwares India Pvt. Ltd. is headquartered in Faridabad, Haryana and has an office in Faridabad
How many employees does NovelVox Softwares India Pvt. Ltd. have in India?
NovelVox Softwares India Pvt. Ltd. currently has approximately 100+ employees in India.
Does NovelVox Softwares India Pvt. Ltd. have good work-life balance?
NovelVox Softwares India Pvt. Ltd. has a Work-Life Balance Rating of 3.7 out of 5 based on 70+ employee reviews on AmbitionBox. 66% employees rated NovelVox Softwares India Pvt. Ltd. 4 or above, while 34% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read NovelVox Softwares India Pvt. Ltd. work-life balance reviews for more details
Is NovelVox Softwares India Pvt. Ltd. good for career growth?
Career growth at NovelVox Softwares India Pvt. Ltd. is rated as moderate, with a promotions and appraisal rating of 3.4. 34% employees rated NovelVox Softwares India Pvt. Ltd. 3 or below, while 66% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading NovelVox Softwares India Pvt. Ltd. reviews for more detailed insights.
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