Microlog

Microlog develops software that helps businesses and other organizations keep track of the tiny details involved in providing a good customer service experience. The company's ServiceFirst and Telereminder-branded applications provide a single software environment for managing customer contact via voice, email, Web, and fax. It also offers consulting, training, and technical support services. Microlog serves such industries as health care and education, as well as state and local government agencies. Clients have included the US Department of Homeland Security , the University of New Mexico, and Walter Reed Army Medical Center.