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India Post
3.8
based on 434 Reviews
Video summary
Company Overview
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Working at India Post
Company Summary
India Post operates the world's largest postal network, providing mail delivery, money transfers, savings schemes, and various government services.
Overall Rating
3.8/5
based on 434 reviews
5% below
industry average
Highly rated for
Job security, Work-life balance
Critically rated for
Promotions, Salary
Work Policy
Work from office
81% employees reported
Monday to Saturday
78% employees reported
Strict timing
59% employees reported
Within city
44% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
30 employees reported
Health insurance
19 employees reported
Child care facility
14 employees reported
Office cab/shuttle
13 employees reported
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About India Post
Founded in1854 (171 yrs old)
India Employee Count1 Lakh+
Global Employee Count1 Lakh+
India HeadquartersMysore/Mysuru, Karnataka, India
Office Locations
--
Websiteindiapost.gov.in
Primary Industry
Other Industries
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View in video summary
The Department of Posts (DoP) (Hindi: भारतीय डाक), trading as India Post, is a government-operated postal system in India, which is a subsidiary of the Ministry of Communications. Generally called "the Post Office" in India, it is the most widely distributed postal system in the world. Founded in 1854 by Lord Dalhousie who laid the foundation for the modern Indian postal service. Dalhousie introduced uniform postage rates (universal service) and helped to pass the India Post Office Act 1854 which significantly improved upon 1837 Post Office act which had introduced regular post offices in India.[6] It created the position Director General of Post for the whole country.[7][8]It is involved in delivering mail (post), remitting money by money orders, accepting deposits under Small Savings Schemes, providing life insurance coverage under Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) and providing retail services like bill collection, sale of forms, etc. The DoP also acts as an agent for Government of India in discharging other services for citizens such as old age pension payments and Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) wage disbursement. With 155,015 post offices, India Post has the most widely distributed postal network in the world.
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India Post Ratings
based on 434 reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
203
4
104
3
62
2
28
1
37
Category Ratings
4.1
Job security
3.8
Work-life balance
3.4
Company culture
3.4
Skill development
3.4
Work satisfaction
3.3
Salary
3.1
Promotions
India Post is rated 3.8 out of 5 stars on AmbitionBox, based on 434 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at India Post
based on 370 reviews
3.9
Rated by 101 Women
Rated 4.2 for Job security and 4.0 for Work-life balance
3.7
Rated by 269 Men
Rated 4.0 for Job security and 3.6 for Work-life balance
Work Policy at India Post
based on 42 reviews in last 6 months
Work from office
81%
Hybrid
12%
Permanent work from home
7%
India Post Reviews
Top mentions in India Post Reviews
+ 5 more
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Compare India Post with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.8/5 based on 434 reviews | 4.0/5 based on 2.3k reviews | 3.7/5 based on 2.7k reviews | 3.9/5 based on 2.3k reviews |
Highly Rated for | Job security Work-life balance | Job security Work-life balance Company culture |  No highly rated category | Skill development Work-life balance Job security |
Critically Rated for | Promotions Salary | Promotions | Promotions Salary | Promotions |
Primary Work Policy | Work from office 81% employees reported | Work from office 87% employees reported | Work from office 86% employees reported | Work from office 87% employees reported |
Rating by Women Employees | 3.9 Good rated by 101 women | 3.9 Good rated by 216 women | 3.8 Good rated by 342 women | 4.0 Good rated by 206 women |
Rating by Men Employees | 3.7 Good rated by 269 men | 4.0 Good rated by 1.8k men | 3.7 Good rated by 2.2k men | 3.9 Good rated by 1.9k men |
Job security | 4.1 Good | 4.1 Good | 3.6 Good | 3.8 Good |
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India Post Salaries
India Post salaries have received with an average score of 3.3 out of 5 by 434 employees.
Postal Assistant
(159 salaries)
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₹0.6 L/yr - ₹9.2 L/yr
Branch Post Master
(140 salaries)
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₹1 L/yr - ₹4.5 L/yr
Assistant Branch Post Master
(83 salaries)
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₹1 L/yr - ₹3.2 L/yr
Postman
(64 salaries)
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₹1 L/yr - ₹6 L/yr
Data Entry Operator
(43 salaries)
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₹1 L/yr - ₹3.2 L/yr
Postmaster
(40 salaries)
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₹1 L/yr - ₹6 L/yr
Computer Operator
(35 salaries)
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₹1.2 L/yr - ₹4.5 L/yr
Sorting Assistant
(26 salaries)
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₹1.5 L/yr - ₹7 L/yr
Multi Tasking Staff
(13 salaries)
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₹1.4 L/yr - ₹6 L/yr
BPM Consultant
(10 salaries)
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₹1.2 L/yr - ₹3.1 L/yr
India Post Interview Questions
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India Post News
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Rescuing ailing SOEs – an impossible business case
- Ailing state-owned enterprises (SOEs) are eagerly awaiting announcements from the 2025 Budget Speech, although the business case for rescuing them is weak with low prospects of success.
- In South Africa, the period between the State of the Nation Address (Sona) and the budget speech serves as a crucial test for the seriousness with which SOEs are regarded.
- Politicians often promise to address corruption, leadership issues, and financial difficulties plaguing SOEs, but the underlying problems persist.
- State entities in South Africa face challenges as they are overseen by politicians lacking in understanding of managing critical entities effectively.
- The ongoing bailout culture in SOEs leads to a perpetual rescue mission where taxpayers bear the burden of failures due to poor oversight and mismanagement.
- Less strategic entities like SAA and the Post Office face difficulties competing in sectors where agile competitors have thrived, leading to their decline.
- Diminishing resources make it difficult to create a viable business case for rescuing ailing entities despite political statements about job preservation.
- The fate of the Post Office, facing closure without immediate funding, serves as a cautionary tale for state entities not deemed strategically crucial.
- Reflections on mandates, relevance, and viability are crucial for the long-term survival of state entities to prevent them from becoming obsolete.
- The passing of the Post Office Amendment Bill may not be sufficient to save it, highlighting the challenges faced by struggling state entities.
Moneyweb | 17 Feb, 2025
India Post to lead public logistics and digital financial inclusion
- India Post is being repositioned as a catalyst for the rural economy.
- It will expand its role in logistics and financial services to support financial inclusion and last-mile banking.
- The government plans to integrate India Post Payment Bank (IPPB) services with rural banking initiatives.
- This transformation will streamline rural supply chains, reduce logistics costs, and boost inclusive growth.
Yourstory | 1 Feb, 2025
WH Smith sale plan could turn some areas into ‘postal deserts’, says union
- The planned sale of WH Smith’s high street stores could lead to the closure of post offices in communities, turning them into “postal deserts”, warns the Communication Workers Union.
- The potential sale of the 500-store high street chain for £100m aims to shift WH Smith's focus to expanding outlets in travel locations.
- Falling shopper numbers, rising costs, and economic decisions are impacting high street retailers, eroding profitability.
- Potential buyers interested in the 233-year-old chain include financial investors Alteri, Hilco, and Modella Capital, among others.
Guardian | 28 Jan, 2025
MPs say Post Office should not oversee Horizon compensation schemes
- The Post Office needs to be removed from running redress schemes for victims of the Horizon scandal, according to an influential parliamentary committee.
- Compensation for victims is still being delayed, and the committee suggests that the government should face financial penalties if the process does not speed up.
- The Post Office has spent £136m on legal fees related to the redress schemes, including £82m to one firm, Herbert Smith Freehills.
- The committee calls the redress schemes poorly designed and payments not fast enough, recommending the removal of the Post Office from administering any of the schemes.
Guardian | 1 Jan, 2025
Post Office spent at least £130m of taxpayers’ money defending itself in Horizon inquiry
- Post Office executives have spent over £130m defending the company in the Horizon inquiry.
- Annual report reveals £132m spent on legal and running costs, with £82m spent in the last financial year.
- Government lawyer blames Post Office executives for the Horizon IT scandal and accuses them of being 'culpably dishonest' and having a 'contempt' culture towards branch operators.
- Post Office chair expresses apologies and vows to learn from the severe failings that caused harm to postmasters.
Guardian | 20 Dec, 2024
Paula Vennells ‘devastated’ over missing information about faulty Horizon system
- Paula Vennells, former Post Office chief executive, maintains innocence and expresses devastation over missing information about faulty Horizon IT system.
- Vennells' lawyers state she had no knowledge of acting in bad faith and trusted her senior team, who failed to share crucial information with her.
- Vennells regrets not uncovering the extent of bugs and defects in Horizon. She also expresses regret that subpostmasters' convictions were not overturned sooner.
- Post Office blames Fujitsu, the company responsible for building and managing the IT system, for flawed processes and provides closing submission to the inquiry.
Guardian | 16 Dec, 2024
Police criminal inquiry into Post Office has identified dozens of persons of interest
- The police criminal inquiry into the Post Office has identified dozens of persons of interest.
- The investigation is examining potential offences of perjury and perverting the course of justice related to the Horizon IT scandal.
- A second phase of the investigation will focus on wider offences and decision-makers at the Post Office and Fujitsu.
- Prosecutions are expected to start in 2027 after the completion of a public inquiry and thorough review of evidence.
Guardian | 11 Dec, 2024
Post Office to close 115 branches and cut jobs to fund subpostmaster pay rise
- The Post Office plans to close 115 branches and cut 2,000 jobs.
- The closures are part of a plan to increase pay for post office operators by £250 million over five years.
- The Post Office expects to maintain a total network of 11,500 branches across the UK.
- Approximately 1,000 jobs are at risk, but the branches are expected to be refranchised to new owners.
Guardian | 13 Nov, 2024
Post Office to announce branch closures and job cuts in cost-cutting drive
- The Post Office is expected to announce the closure of branches and cut head office jobs.
- Approximately 1,000 head office jobs may be cut as part of the cost-cutting drive.
- The Post Office seeks to shut or refranchise most of its wholly owned network, affecting jobs.
- The strategic review aims to secure the financial future of the Post Office.
Guardian | 13 Nov, 2024
Fujitsu does not trust Post Office in use of Horizon data in future third-party prosecutions
- Fujitsu Europe boss expressed distrust in the UK Post Office's use of Horizon system data for future prosecutions.
- Fujitsu director raised concerns about the Post Office pursuing enforcement actions against postmasters solely based on Horizon data.
- Fujitsu emphasized the need for multiple data sources and stated a lack of trust in the Post Office's actions.
- Post Office stated they will not undertake prosecutions but will use Horizon data to support investigations by independent third parties.
The Register | 12 Nov, 2024
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India Post Subsidiaries
India Post Payments Bank
4.1
• 126 reviews
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India Post FAQs
When was India Post founded?
India Post was founded in 1854. The company has been operating for 171 years primarily in the Government sector.
Where is the India Post headquarters located?
India Post is headquartered in Mysore/Mysuru, Karnataka.
How many employees does India Post have in India?
India Post currently has more than 1 Lakh+ employees in India. BFSI, Investments & Trading department appears to have the highest employee count in India Post based on the number of reviews submitted on AmbitionBox.
Does India Post have good work-life balance?
India Post has a Work-Life Balance Rating of 3.8 out of 5 based on 400+ employee reviews on AmbitionBox. 71% employees rated India Post 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read India Post work-life balance reviews for more details
Is India Post good for career growth?
Career growth at India Post is rated as moderate, with a promotions and appraisal rating of 3.1. 29% employees rated India Post 3 or below, while 71% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading India Post promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in India Post?
Working at India Post comes with several advantages and disadvantages. It is highly rated for job security and work life balance. However, it is poorly rated for promotions / appraisal and salary & benefits, based on 400+ employee reviews on AmbitionBox.
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