Idencies

Mission: Our Mission is to maximize each client's competitive position by providing innovative solutions and value-added services in a way that exceeds their quality expectations. We believe that all of us are responsible for:- • Creating customer delight • Superior quality • Continuous improvement • Teamwork

Vision: To be recognised as best service providers engaged in the field of facility management solutions. As a customer service organization, the support of our customer is critical to our success. How we accomplish our mission is as important as the mission itself. Fundamental to the operation of the Facilities Management Department are these basic values:- • Our people are the source of our strength. They provide our reputation and vitality. Involvement and teamwork are our core human values. Trust and respect are essential to these values. • Our commitment to customer service is the focus of everything we do. We strive to make contact with Facilities Management a pleasant experience. • We continuously strive to improve the quality of our services. Customer satisfaction, value, and safety, within the boundaries of our resources, are our primary goals.