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Gaia ITES
3.7
based on 8 Reviews
Company Overview
Company Locations
Working at Gaia ITES
Company Summary
Overall Rating
3.7/5
based on 8 reviews
6% below
industry average
Highly rated for
Work-Life Balance, Work Satisfaction
Critically rated for
Promotions/Appraisal, Salary & Benefits, Job Security
Work Policy
Monday to Friday
60% employees reported
Strict (5.30pm - 2.30am)
50% employees reported
No travel
100% employees reported
Night shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
1 employee reported
Job/Soft skill training
1 employee reported
View detailed benefits
About Gaia ITES
Founded in2004 (21 yrs old)
India Employee Count--
Global Employee Count51-200
HeadquartersPalos Verdes Estates, California, United States (USA)
Office Locations
--
Websitegaiaites.com
Primary Industry
Other Industries
--
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Gaia ITES is a California headquartered business & knowledge outsourcing firm. We deliver innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and domain experts for each account, Gaia ITES is able to provide a multi-channel approach via voice, live chat, e-mail and social media engagement.Since 2001, Gaia ITES has helped businesses worldwide manage their front and back office needs affordably and efficiently with customized solutions to fit every challenge and any budget. From call center services to virtual assistance to lead generation needs and beyond, we've worked closely with large and small businesses around the world, creating innovative ways to enhance the relationships they have with their customers.
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Gaia ITES Ratings
based on 8 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
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3
4
1
3
1
2
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3
Category Ratings
3.9
Work-Life Balance
3.9
Work Satisfaction
3.5
Company Culture
3.5
Skill Development
2.8
Job Security
2.8
Salary & Benefits
2.8
Promotions/Appraisal
Gaia ITES is rated 3.7 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gaia ITES Reviews
Compare Gaia ITES with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 8 reviews | 3.7/5 based on 36.9k reviews | 3.7/5 based on 85.1k reviews | 3.7/5 based on 50.6k reviews |
Highly Rated for | Work-Life balance Work Satisfaction | Job Security Company culture | Job Security Work-Life balance | Job Security |
Critically Rated for | Salary & Benefits Job Security Promotion/Appraisals | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | - | Hybrid 84% employees reported | Work from office 80% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | - no rating available | 3.8 Good rated by 11k women | 3.8 Good rated by 24.6k women | 3.8 Good rated by 14.5k women |
Rating by Men Employees | - no rating available | 3.6 Good rated by 23.3k men | 3.7 Good rated by 55.4k men | 3.7 Good rated by 33.7k men |
Job Security | 2.8 Poor | 4.2 Good | 4.6 Excellent | 3.8 Good |
View more
Gaia ITES Salaries
2.8
rated by 8 employees for salariesSenior Customer Service Executive
(6 salaries)
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₹3.3 L/yr - ₹3.8 L/yr
Administration Executive
(4 salaries)
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₹1.5 L/yr - ₹2 L/yr
Customer Service Executive
(4 salaries)
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₹1 L/yr - ₹3 L/yr
Assistant Manager Learning & Development
(3 salaries)
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₹6.2 L/yr - ₹7.9 L/yr
HR Executive
(3 salaries)
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₹2 L/yr - ₹3 L/yr
Back Office Executive
(3 salaries)
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₹1.8 L/yr - ₹2.3 L/yr
Business Development Executive
(2 salaries)
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₹4.3 L/yr - ₹5.5 L/yr
Customer Support Executive
(2 salaries)
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₹2.4 L/yr - ₹3 L/yr
Customer Care Executive
(2 salaries)
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₹1.8 L/yr - ₹2.4 L/yr
Technical Support Engineer
(2 salaries)
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₹3 L/yr - ₹3.9 L/yr
Gaia ITES Offices
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Gaia ITES FAQs
When was Gaia ITES founded?
Gaia ITES was founded in 2004. The company has been operating for 21 years primarily in the Facility Management Services sector.
Where is the Gaia ITES headquarters located?
Gaia ITES is headquartered in Palos Verdes Estates, California.
Does Gaia ITES have good work-life balance?
Gaia ITES has a Work-Life Balance Rating of 3.9 out of 5 based on 8 employee reviews on AmbitionBox. 50% employees rated Gaia ITES 4 or above, while 50% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Gaia ITES reviews for more details
Is Gaia ITES good for career growth?
Career growth at Gaia ITES is rated as poor, with a promotions and appraisal rating of 2.8. 50% employees rated Gaia ITES 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Gaia ITES reviews for more detailed insights.
What are the pros and cons of working in Gaia ITES?
Working at Gaia ITES comes with several advantages and disadvantages. It is highly rated for work life balance and work satisfaction. However, it is poorly rated for salary & benefits, promotions / appraisal and job security, based on 8 employee reviews on AmbitionBox.
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