Clinic Manager

Role Summary: The Clinic Manager is responsible for the overall operational and administrative management of a medical clinic. This role involves coordinating daily activities, ensuring the delivery of high-quality patient care, and managing the clinic staff.
Key Responsibilities:

Operations Management:

• Oversee and manage the day-to-day operations of the clinic to ensure smooth workflow and efficient patient care.
• Develop and implement operational policies and procedures.
• Staff Supervision:
• Recruit, train, and supervise clinic staff, including nurses, administrative staff, and support personnel.
• Conduct performance reviews and address any performance issues.
• Patient Care:
• Ensure the provision of high-quality patient care and excellent customer service.
• Monitor patient satisfaction and implement improvements as needed.
• Scheduling and Resource Allocation:
• Manage clinic schedules, including appointments, staff rotations, and resource allocation.
• Optimize staff and resource utilization to meet patient demand.
• Budget Management:
• Develop and manage the clinic budget, including revenue goals and expense control.
• Monitor financial performance and implement cost-effective measures.
• Regulatory Compliance:
• Ensure compliance with all relevant healthcare regulations, standards, and licensing requirements.
• Stay updated on changes in healthcare laws and regulations.
• Quality Assurance:
• Implement and maintain quality assurance and improvement initiatives within the clinic.
• Monitor and assess the effectiveness of clinical protocols and practices.
• Patient Records and Documentation:
• Oversee the maintenance of accurate and confidential patient records.
• Ensure compliance with data protection and patient privacy laws.
• Vendor and Supplier Management:
• Manage relationships with vendors, suppliers, and service providers.
• Negotiate contracts and agreements to ensure cost-effectiveness.
• Emergency Preparedness:
• Develop and implement emergency protocols and ensure staff is trained for various scenarios.
• Coordinate with local emergency services as needed.

Candidate Profile -

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Master's degree is a plus.
• Proven experience in healthcare management or clinic administration.
• Strong leadership and decision-making skills.
• Excellent interpersonal and communication skills.
• Knowledge of healthcare regulations and compliance requirements.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Proficient in using healthcare management software and systems.
• Customer-focused with a commitment to delivering high-quality patient care.