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Project Manager I/II
Zeta
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Synapse is Zeta s digital banking experience team, building modern banking experiences for banks and credit unions atop Zeta s Tachyon. Synapse offers a pre-integrated, fully compliant, out-of-the-box digital experience stack for banks and credit unions.
About the role
- As a Program Manager in Synapse, you will have the opportunity to contribute to the smooth functioning of multiple products and engagements that spans business, engineering, product, customers and compliance teams. Your success will be a result of your ability to:
- Go deep into understanding the customers, product & technology to enable them
- Conceive, implement and govern processes of the multiple Synapse teams
- Build relationships & gather context from relevant stakeholders
- Ask the right questions to the right audience
- Communicate, escalate, and provide timely updates
- Deep awareness of the full power of project management tools like JIRA, Confluence, etc
Responsibilities
- The functional responsibilities will encompass the following, but not be limited to:
- Customer Success & Program Delivery: Own the success and delivery of all Synapse initiatives, ensuring our customers and products thrive.
- Organize & Present Updates: Keep everyone informed with clear updates across programs, tailored to different needs (on-demand, daily, weekly, monthly, quarterly).
- Record Keeping: Diligently document minutes and outcomes from project reviews and meetings.
- Stakeholder Relationships: Build and nurture strong relationships with all relevant stakeholders.
- Meetings & Reviews: Participate in and lead regular meetings, stand-ups, and project reviews.
- Project Understanding: Deeply understand task decomposition and interconnections to ensure timelines and outcomes are met.
- Proactive Issue Management: Identify and address blockers and issues with a strong action-oriented approach.
- Trackers & Metrics: Design and maintain detailed trackers and metrics for multiple projects.
- Dependency Management: Plan for dependencies and contingencies across projects.
- Follow-Up: Ensure rigorous follow-ups to keep projects on track.
- Post-Project Rituals: Conduct RCAs and assist teams with documentation and post-mortems for continuous improvement.
Skills
- Project Management & Agile Expertise: Advanced project management skills with a strong grasp of agile methodologies, supported by relevant certifications.
- Tool Proficiency: Skilled in using tools like JIRA, Trello, Smartsheets, OKR management software, and Kanban.
- Communication: Excellent written and verbal communication skills.
- Problem-Solving: Ability to quickly rally the right people to solve problems.
- Detail-Oriented: Meticulous attention to detail.
- Resilience & Humility: Thrive on feedback and demonstrate resilience and humility.
- Analytical Skills: Strong analytical orientation with data-driven problem-solving abilities.
- Relationship Management: Ability to influence and manage expectations of senior executives, partners, vendors, and stakeholders.
- Networking: Strong networking skills to build and maintain meaningful relationships.
- Adaptability: Open-minded and adaptable, capable of working across cultures and geographies.
- Hands-On Approach: Comfortable in a fast-paced environment with changing priorities and timelines.
- Integrity: High degree of integrity and ethical standards.
Experience and Qualifications
- 1- 8 years of experience as a Project/Program Manager
- Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus
- Undergraduate Degree in Engineering, MBA degree is preferred
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Project Manager 1 roles with real interview advice
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What people at Zeta are saying
Project Manager 1 salary at Zeta
reported by
2
employees
with 3-4
years exp.
₹13.8
L/yr - ₹17.7
L/yr
5%
less
than the average Project Manager 1 Salary in India
View more details
What Zeta employees are saying about work life
based on 257 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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