This role has been designed as Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Job Description:
HPE Global IT is a dynamic organization enabling the enterprise to innovate and lead the industry with our consumption-based IT transformation and our consulting, financial, educational, and operational support services. Join us as we develop innovative solutions that revolutionize how we help customers by simplifying their operations and move the world forward.
Job Family Definition:
Researches, designs, develops, configures, integrates, tests and maintains existing and new business applications and/or information systems solutions including databases through integration of technical and business requirements. Applications and infrastructure solutions include both 3rd party software and internally developed applications and infrastructure. Responsibilities include, but are not limited to, analysis of business requirements, coding of modifications or new program, creation of documentation, testing and maintenance of applications, infrastructure, and information systems including database management systems. Works within the Information Technology function, obtaining resources and working in support of objectives and strategies. Provides required documentation and participates in architecture reviews to ensure that the solutions comply with standards and use approved technologies. Typical customers are company end users and various functional areas such as Supply Chain, Research and Development, Marketing, Finance, a business, or the company.
Management Level Definition:
Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
What you ll do:
Configure ServiceNow using various capabilities like Workflows/Flow Designer, UI Policies/Actions, Business Rules, Scripts, Widgets , and UI technologies like HTML/CSS/AngularJS .
Develop technical solutions, implement and tests.
What you need to bring:
Education and Experience Required:
Typically a technical bachelors degree or equivalent experience and a minimum of 10 years of related experience or a masterrs degree and a minimum of 8 years of experience.
Knowledge and Skills:
Good understanding of the ITIL/ITSM domain.
Experience with the Employee Centre portal and building custom widgets.
Good working experience in implementation of the ServiceNow with specializing in Service Portals ,
ITSM, ITOM and ServiceNow Strategic Portfolio Management .
Good experience in ITAM, HAM Pro, and SAM Pro .
Experience in ServiceNow integrations with third-party systems.
Experience with different agent workspaces and customizing Next Experience UI using UI Builder .
Capability to work with various business stakeholders and come up with effective designs keeping in standards and OOB capabilities of the ServiceNow Platform.
Additional Skills:
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 4 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Lets Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#india #globalIT
Job:
Information Technology
Job Level:
TCP_04
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.