Zepto - Director - Catalog Management (7-15 yrs)

Details:

Core Areas: Catalog Management, Data Quality, Product Development, Process Optimization, Team Leadership, Stakeholder Management, Cross-Functional Collaboration

Our Story:

Zepto is a trailblazing startup revolutionizing grocery delivery with a 10-minute fulfillment model via our extensive network of dark stores across Indian metros, including Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, and Kolkata. Backed by top-tier investors such as Y Combinator, Glade Brook, and Nexus Venture Partners, we boast a stellar team featuring executives from Uber, Flipkart, Dream11, and alumni from Stanford, INSEAD, IIM, and IIT.

Position Overview:

The Director of Catalog will be responsible for managing Zepto's entire catalog, encompassing 34 product categories. You will ensure consistency, completeness, clarity, and correctness (4Cs) for all products across the platform. Additionally, you will drive new product development for Product Display Pages (PDP) and Product Listing Pages (PLP) on the app while overseeing catalog data management and team operations. This role requires strategic leadership, team management, and a focus on innovation to maintain and elevate Zepto's catalog above competitors.

Key Responsibilities:

- Catalog Ownership: Manage the entire catalog, ensuring consistency, completeness, clarity, and correctness (4Cs) across all 34 product categories, driving a best-in-class customer experience.

- Product Development: Lead the development of new product features and enhancements for PDPs and PLPs, ensuring smooth integration with the app.

- Data Management & Quality: Oversee catalog data management, ensuring that all product information is accurate, up-to-date, and aligned with business objectives.

- BRD Creation: Develop detailed Business Requirement Documents (BRDs) for product enhancements and improvements, collaborating closely with product and tech teams to execute efficiently.

- Conversion Improvement: Driving catalog conversion improvements across the funnel leveraging innovative thinking and solutions. This is one of the core metrics for this role and you'd be driving it with cross-functional teams yet being solely responsible for it.

- Team Leadership & Recruitment: Proven ( strong hands-on) people management experience to manage and grow the catalog team, driving recruitment, mentorship, and operational excellence. Foster a culture of continuous improvement and accountability.

- Project Management: Handle multiple projects simultaneously, balancing ongoing improvements with the need to launch new initiatives. Think strategically about innovations that can further improve the catalog.

- People Management: Collaboration is a key tenet at Zepto, and you'd get to exercise this across your tenure - everyday! Bring all of your stakeholder management experience - on any given day you would be working across Category, Engineering, Brands, Merchandising, Customer Service, Finance, Legal, Product and many more teams to drive the best user experience.

- Technology Experience: Hands-on experience working with LLMs (ChatGPT and others) to work out quick and easy solutions for data correction, standardisation and other use cases. And if you can code (Python), that would be cherry on the cake!

- Innovation & Market Standards: Stay abreast of market trends and competitor offerings, continuously exploring and implementing innovations to keep Zepto's catalog ahead of industry standards.

What We're Looking For:

- 5+ years of proven experience in catalog management, product development, or related fields, with a focus on data quality and process optimization.

- Strong leadership and team management skills, with a track record of managing complex catalog systems and product data operations.

- Expertise in creating BRDs and collaborating with cross-functional teams to drive product and process improvements.

- Ability to manage multiple projects simultaneously and think innovatively about improving catalog processes and customer experiences.

- Ability to lead from the front for a common goal

- Ability to get solutions from LLMs and other sources to solve problems without always relying on others - we know it's a bit too much to ask, but we'd really love it if you got this edge!

- Bachelor's degree from a Tier 1 institute, MBA preferred.

Why Join Us?

Zepto is on a blitzscaling path unlike any other startup today. As the Director of Catalog, you will play a critical role in shaping our platform's product offerings and elevating our user experience. The opportunity to join one of the fastest-growing unicorns is rare, and we're offering strong equity to create lasting wealth as our company grows.