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based on 2.5k Reviews

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276 Zensar Technologies Jobs

SIAM Implementation and Enhancement

Zensar Technologies

 · 

3.7

 based on 2.5k Reviews

2-5 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

SIAM Implementation and Enhancement

Zensar Technologies

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Hospital Administration Production Management Analytical Chemistry ITIL ITSM

+ 1 more

Job Description

Knowledge, Skills, Experience & Qualifications
Must be proficient across ITIL processes and ITIL accredited to at least version 3 Practitioner level
Must have extensive experience in Service Level Management - min 3yrs experience, ideally having previously implemented SLM or at least executed SLM process within a multi-tier SIAM model
Proven Track record of both the introduction of new Service Level Management process and ability to deliver the key Outputs (SLA/OLA Documents), Reports and Service Improvement Plans
Significant experience of configuring Service Level Management in ITSM system, Service Now
Excellent interpersonal and influencing skills and be able to build & maintain effective relationships with suppliers and internal customers.
Must be proficient in chairing IT Svc Performance /SLM Governance meetings- min 2yrs experience.
Must be able to work on own initiative and make decisions.
Must have strong organisational skills and be able to multi-task.
Must have excellent communication skills (written and verbal) and able to communicate effectively at all levels both internally and externally.
Should be able to manage conflict and negotiate successful outcomes.
Should have good analytical and reporting skills and be proficient in reporting from Service Now
Should have experience producing service governance artefacts e.g. report packs, scorecards etc.

Employment Type: Full Time, Permanent

Read full job description

Zensar Technologies Interview Questions & Tips

Prepare for Zensar Technologies roles with real interview advice

Top Zensar Technologies Cement Interview Questions

Q1. What are the different types of severity that can be assigned to a bug?
asked in Senior Software Engineer interview
View answer (1)
Q2. Feature of oop, difference between function overloading and overriding, constructor, how to delete constructor, explain your projects, link ... read more
asked in Software Engineer interview
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Q3. What are the Testing challenges and how to overcome them ?
asked in Senior Software Engineer interview
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View all 180 questions

What people at Zensar Technologies are saying

What Zensar Technologies employees are saying about work life

based on 2.5k employees
76%
90%
74%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Zensar Technologies Benefits

Submitted by Company
Work From Home
Team Outings
Health Insurance
Vacation & Paid Time Off
Sabbatical
Maternity & Paternity Leave +1 more
Submitted by Employees
Work From Home
Soft Skill Training
Cafeteria
Health Insurance
Job Training
Child care +6 more
View more benefits

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Zensar Technologies Mumbai Office Location

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Mumbai  (1) Hyderabad / Secunderabad  (1) Kolkata  (1) Pune  (1) +1 more
Mumbai, Maharashtra Office
Magnet House 2nd Floor, Magnet House Narottam Morarjee Marg, Ballard Estate, Mumbai - 400 001 Mumbai, Maharashtra
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