Zensar Technologies - Business Analyst (7-15 yrs)

Key Responsibilities :

- Conduct detailed requirements gathering sessions with business stakeholders, including product owners, underwriters, claims processors, and actuaries.

- Analyze and document business requirements, functional specifications, and user stories related to life and annuity insurance products and processes.

- Translate complex business requirements into clear and concise technical specifications for the development team.

- Conduct gap analysis to identify areas for process improvement and propose effective solutions.

- Leverage deep knowledge of life and annuity insurance products, including policy administration, claims processing, underwriting, and actuarial functions.

- Understand and analyze various life and annuity product types, including whole life, term life, universal life, variable annuities, and fixed annuities.

- Provide subject matter expertise on life and annuity insurance processes and systems.

- Demonstrate a strong understanding of the Vantage life and annuity administration platform.

- Analyze and document configurations, customizations, and integrations within the Vantage system.

- Collaborate with technical teams to implement Vantage-based solutions and enhancements.

- Define and document project scope, objectives, and deliverables.

- Ensure alignment of project scope with business goals and strategic initiatives.

- Manage scope changes and ensure effective communication with stakeholders.

- Analyze existing business processes and identify areas for improvement.

- Design and document optimized business processes and workflows.

- Recommend and implement process automation solutions.

Stakeholder Communication and Collaboration :

- Act as a liaison between business stakeholders and the IT team.

- Facilitate communication and collaboration across different departments and teams.

- Conduct regular meetings and provide status updates to stakeholders.

- Develop and execute test plans and test cases to validate implemented solutions.

- Participate in User Acceptance Testing (UAT) and ensure that solutions meet business requirements.

- Identify and resolve defects and issues.

- Create and maintain detailed project documentation, including requirements documents, process flows, and user manuals.

- Conduct knowledge transfer sessions for business users and support teams.

- Ensure that all documentation is accurate and up-to-date.

Technical Skills & Qualifications :

- 7 to 15 years of experience in the Life and Annuity insurance domain.

- In-depth knowledge of life and annuity insurance products and processes.

- Strong understanding of the Vantage life and annuity administration platform.

- Proven experience in requirements gathering, analysis, and documentation.

- Ability to translate business requirements into technical specifications.

- Experience in process improvement and optimization.

- Strong analytical and problem-solving skills.

- Familiarity with database concepts and SQL (preferred).

- Understanding of system integration and APIs.

- Experience with project management tools (JIRA, Confluence).

- Excellent written and verbal communication skills.

- Ability to collaborate effectively with diverse teams.

- Strong interpersonal and presentation skills.

Title: Business Analyst - Life and Annuity (Vantage)