Premium Employer

i

This company page is being actively managed by Yubi Team. If you also belong to the team, you can get access from here

Yubi Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

28 Yubi Jobs

L1 Support Engineer

0-1 years

Chennai

1 vacancy

L1 Support Engineer

Yubi

posted 4mon ago

Job Role Insights

Flexible timing

Job Description

About Us.

Yubi stands for ubiquitous.

But Yubi will also stand for transparency, collaboration, and the power of possibility.

From being a disruptor in Indias debt market to marching towards global corporate markets from one product to one holistic product suite with seven products.

Yubi is the place to unleash potential.

Freedom, not fear.

Avenues, not roadblocks.

Opportunity, not obstacles.

Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors.

We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution.

At Yubi, opportunities are plenty and we equip you with tools to seize it.

In March 2022, we became India's fastest fin tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.

In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology.

Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side.

Switching between platforms is easy, which means investors can lend, invest, and trade bonds all in one place.

All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.

Yubi Loans Term loans and working capital solutions for enterprises.

Yubi Invest Bond issuance and investments for institutional and retail participants.

Yubi PoolEnd-to-end securitisations and portfolio buyouts.

Yubi Flow A supply chain platform that offers trade financing solutions.

Yubi Co.Lend For banks and NBFCs for co-lending partnerships.

Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 100,000 crore.

Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment.

At Yubi, People are at the core of the business and our most valuable assets.

Yubi is constantly growing, with 700+ like-minded individuals today, who are changing the way people perceive debt.

We are a fun bunch who are highly motivated and driven to create a purposeful impact.

Come, join the club to be a part of our epic growth story.

Job Title: Desktop / L1 Support Engineer.

Department: IT.

Summary:.

We are seeking a highly motivated and skilled Desktop Support Engineer to join our IT team.

The ideal candidate will possess a strong understanding of hardware and software.

troubleshooting, excellent customer service skills, and the ability to work independently in a.

fast-paced environment.

The Desktop Support Engineer will be responsible for providing.

technical assistance to end-users, resolving desktop issues, and ensuring the smooth operation.

of our desktop environment.

Responsibilities:.

First-line support:.

The initial point of contact for end-users experiencing technical issues with their desktops, laptops, or peripherals.

Workstation Compliance: Driving workstation compliance to achieve 100% compliance on all security control (Encryption, Crowdstrike, Global Protect, etc.).

Troubleshooting:.

Diagnosing and resolving basic hardware and software problems.

This may involve:.

Restarting devices.

Reinstalling drivers.

Running diagnostics.

Performing basic network troubleshooting.

Hardware support:.

Assisting with hardware installations, repairs, or replacements.

This may involve:.

Setting up new computers.

Installing or replacing hardware components.

Connecting peripherals.

Software support:.

Assisting with software installations, updates, or troubleshooting.

This may involve:.

Installing operating systems or applications.

Configuring software settings.

Troubleshooting software errors.

Documentation:.

Logging and tracking all incidents and resolutions in a ticketing system or knowledge base.

Escalation:.

Identifying and escalating more complex issues to higher-level support teams (L2 or L3).

Customer service:.

Providing clear, concise, and professional communication to end-users throughout the support process.

Requirements.

Qualifications:.

Minimum of 2 years of experience in a desktop support role.

Strong knowledge of Windows and macOS operating systems.

Proficiency in troubleshooting hardware and software issues.

Excellent customer service and communication skills.

Ability to work independently and as part of a team.

Strong problem-solving and analytical skills.

Certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop.

Benefits Benefits.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.


Employment Type: Full Time, Permanent

Read full job description

Prepare for L1 Support Engineer roles with real interview advice

Top Yubi L1 Support Engineer Interview Questions

Q1. What process do you follow to switch to a new technology?
Q2. What is the difference between SQL and NoSQL?
Q3. Smallest difference pair of values between two unsorted arrays
View all 25 questions

What people at Yubi are saying

What Yubi employees are saying about work life

based on 174 employees
70%
62%
51%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Yubi Benefits

Submitted by Company
Group Medical Insurance
Life Insurance
Mental Health Care
Equity
Flexible Hours
Childcare
Submitted by Employees
Cafeteria
Free Food
Health Insurance
Child care
Work From Home
Team Outings +6 more
View more benefits

Compare Yubi with

Bajaj Finance

4.0
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Kotak Mahindra Bank

3.8
Compare

Axis Bank

3.8
Compare

SBI Cards & Payment Services

3.7
Compare

Sammaan Capital Limited

3.7
Compare

LIC Housing Finance

4.0
Compare

Shriram Finance

4.1
Compare

KFintech

3.5
Compare

Angel One

3.9
Compare

HighRadius

2.9
Compare

AGS Transact Technologies

3.1
Compare

Rupeek

3.7
Compare

Hitachi Payment Services

3.8
Compare

Mswipe Technologies

3.1
Compare

Truhome Finance

3.9
Compare

BankBazaar

3.4
Compare

Razorpay

3.6
Compare

ACKO

3.7
Compare

Similar Jobs for you

L1 Support Engineer at Appsierra Group

Noida

0-3 Yrs

₹ 1-5 LPA

Technical Support at Ridham Enterprise Private Limited

Ahmedabad

1-5 Yrs

₹ 3-7 LPA

L1 Support Engineer at RARR Technologies

Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Tech. Support Engg at Real Time Data Services (P). Ltd.

Gurgaon / Gurugram

1-5 Yrs

₹ 5-10 LPA

Tech. Support Engg at Exotel

Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Desktop Engineer at Hubcom Techno System

Mumbai

1-4 Yrs

₹ 2-5 LPA

Application Support at VSM SOFTWARE (P) LTD.

Bangalore / Bengaluru

0-2 Yrs

₹ 1-4 LPA

Application Support at VSM SOFTWARE (P) LTD.

Bangalore / Bengaluru

0-2 Yrs

₹ 1-4 LPA

Customer Support Engineer L1 at Cuculus GmbH

Bangalore / Bengaluru

1-4 Yrs

₹ 3-6 LPA

Service Desk L1 at Wipro

Kolkata

1-4 Yrs

₹ 1-6 LPA

L1 Support Engineer

0-1 Yrs

Chennai

4mon ago·via naukri.com

Yubi - Regional Head - Growth (10-18 yrs)

10-18 Yrs

9d ago·via iimjobs.com

Senior Software Engineer

3-6 Yrs

₹ 18 - 27.5L/yr

Chennai, Bangalore / Bengaluru

30d ago·via naukri.com

lead software engineer

6-11 Yrs

₹ 25 - 37.5L/yr

Chennai, Bangalore / Bengaluru

30d ago·via naukri.com

Relationship Manager Wealth

0-2 Yrs

Jalandhar, Ludhiana, Patiala +1 more

3mon ago·via naukri.com

Engineer Backend

0-1 Yrs

Chennai

3mon ago·via naukri.com

Senior Associate Sales & Partnership

0-2 Yrs

Mumbai

3mon ago·via naukri.com

AVP Data Sales

2-4 Yrs

Mumbai

3mon ago·via naukri.com

Lead HR Operations

1-3 Yrs

Chennai

3mon ago·via naukri.com

Outbound Product Manager

1-3 Yrs

Bangalore / Bengaluru

4mon ago·via naukri.com
write
Share an Interview