Sales Manager- Retail Assets - Rural banking

Role & responsibilities

The role holder is responsible for achieving sales target through direct effort or through assigned relations (DST, DSA) for specific product. This is an individual contributor role wherein the role holder is responsible for assisting the Section Leader in increasing sales and revenue as defined.

KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Market Assessment and Business Development

• Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities.
• Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions.
• Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth.
• Leverages opportunities to manage complex relationships independently under the overall supervision of Leaders.

Revenue Generation

• Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
• Identifies problems, critically reviews facts, identifies root causes and derives practical solutions to ensure quality services being provided to the customers and ensure effective management of profit and loss account
• Works closely with the Collections team in providing support for resolution of delinquent cases

Relationship Management

• Works on managing relationships to drive cross sell business through various initiatives across branches & channels.
• Works on identifying and acquiring of new client/ DST/ DSA relationships under the supervision of the leaders
• Maintains good relationships with the customers and responds to stated requirements of both internal/ external stakeholders by keeping a solution oriented mindset

Documentation and Compliance

• Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.
• Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required

People Management or Self-Management Responsibilities

• Defines performance goals at the start of the year to the team and ensures that the goals are monitored and achieved during the course of the year
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
• Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
• Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.

Risk and Internal Control Responsibilities

• Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.