Customer Service Coordinator

Key Responsibilities:

Back Office Operations:

Data entry and management
Order processing and tracking
Inventory management
Customer database maintenance
General administrative tasks
Telemarketing:

Outbound cold calling to potential customers
Generating leads and qualifying prospects
Scheduling appointments
Providing product information and addressing customer inquiries
Achieving sales targets
Required Skills:

Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Proficiency in using computers and office software (MS Office, CRM systems)
Ability to work independently and as part of a team
A positive attitude and willingness to learn
Strong organizational and time management skills
Experience:

Previous experience in a similar role or related field is preferred but not mandatory.
Benefits: